heuguemper 0 Posted May 8, 2020 Share Posted May 8, 2020 Hello, For a while now i have the problem that P3D V4 crashes when i load a flight with the 320 Professional. It works with all other planes. The weird thing is that if i load my default scenario with the a320 pro saved with it directly, it works. But if i select any other livery, it doesn't work again. It only works with the livery i saved the default scenario with. I can indeed load another plane and then load the 320, but shouldn't it be possible to do it differently? Maybe there is a solution? I have the latest version of the Aerosoft A320 Professional, Prepar3D V4 is also in the latest version, Windows 10 is 100% up-to-date, RAAS is not installed I have already tried to restore the p3d.cfg My System: GTX 1660ti Intel i7 2600K 16GB RAM Thanks in advance Adrian Link to comment Share on other sites More sharing options...
Polo 146 Posted May 8, 2020 Share Posted May 8, 2020 Event viewer report? Link to comment Share on other sites More sharing options...
heuguemper 0 Posted May 8, 2020 Author Share Posted May 8, 2020 Yeah of course, i forgot that This is the Event Data from the Event Viewer: Prepar3D.exe 4.5.13.32097 5d8abf93 ucrtbase.dll 10.0.18362.815 32a6df9a c0000409 000000000006db9e 3904 01d6255e680e5c4c C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe C:\WINDOWS\System32\ucrtbase.dll e2abcb07-51c0-43c8-89b0-f9c0b67a8682 Link to comment Share on other sites More sharing options...
heuguemper 0 Posted May 9, 2020 Author Share Posted May 9, 2020 So i tried again 2 times to delete the P3D.cfg. The first time after deleting it, i reset the settings and marked the same default scenario with the a320 as default. Same problem again. When i tried it the second time, i also set all the settings but still selected the default scenario (but with the 320 instead of the f-22) - and suddenly it worked. I now just have another default scenario, just saved without the 320 and it works. Does anyone have an explanation for this? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 9, 2020 Deputy Sheriffs Share Posted May 9, 2020 Please run the attched tool and post the output here: ASVersionInfo.zip Link to comment Share on other sites More sharing options...
heuguemper 0 Posted May 9, 2020 Author Share Posted May 9, 2020 Here is the whole output: Hardware -------- CPU Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz GPU NVIDIA GeForce GTX 1660 Ti (1920 x 1080 x 4294967296 Farben) GPU Driver 445.87 RAM 16GB @ MHz Microsoft Windows ----------------- Windows 10 Post May 2019 (1903) Update 64-bit Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x (4.5.13.32097) found at: C:\Program Files\Lockheed Martin\Prepar3D v4\ Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Prepar3D v4 Academic Client - (Version Data: 4.5.13.0) Prepar3D v4 Content - (Version Data: 4.5.13.0) Prepar3D v4 Scenery - (Version Data: 4.5.13.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 9, 2020 Deputy Sheriffs Share Posted May 9, 2020 - c++ 2005 x64 is outdated - c++ 2008 is outdated and x86 version is missing - c++ 2010 x64 version is missing - c++ 2012 is completely missing - c++ 2013 is outdated - c++ 2019 x64 is outdated And just to mention the ucrtbase.dll is the most wired one and and most cases the reason is that something on your Windows is not as it should be. Link to comment Share on other sites More sharing options...
heuguemper 0 Posted May 10, 2020 Author Share Posted May 10, 2020 Uh ok, what could I do then? Is that a problem and why is it? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 10, 2020 Deputy Sheriffs Share Posted May 10, 2020 At least you should update/install the libraries I listed above Link to comment Share on other sites More sharing options...
heuguemper 0 Posted May 10, 2020 Author Share Posted May 10, 2020 So do i need c++ 2005 and 2008? Should be better now: Hardware -------- CPU Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz GPU NVIDIA GeForce GTX 1660 Ti (1920 x 1080 x 4294967296 Farben) GPU Driver 445.87 RAM 16GB @ MHz Microsoft Windows ----------------- Windows 10 Post May 2019 (1903) Update 64-bit Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x (4.5.13.32097) found at: C:\Program Files\Lockheed Martin\Prepar3D v4\ Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Prepar3D v4 Academic Client - (Version Data: 4.5.13.0) Prepar3D v4 Content - (Version Data: 4.5.13.0) Prepar3D v4 Scenery - (Version Data: 4.5.13.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 10, 2020 Deputy Sheriffs Share Posted May 10, 2020 10 minutes ago, heuguemper said: So do i need c++ 2005 and 2008? Yes Link to comment Share on other sites More sharing options...
heuguemper 0 Posted May 10, 2020 Author Share Posted May 10, 2020 Alright, Thanks for your help. Now everything should be installed: Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Link to comment Share on other sites More sharing options...
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