Installed version: 1.3.1.0 of Airbus's but sim crashes at loading

[hawkhero856 1]

Hi, I just installed my Airbus Pro. 318/119 and 320. I opened P3d with hf3 and selected a 319. clicked ok the the screen gos black with the working circle on for about 10 seconds and then gos to my desktop. I installed them according to the manual. If I load the default acft and then change to a Airbus,it works but I know that is not the right way to do it.

Thanks,

Greg

[masterhawk 799]

13 minutes ago, Greg Moore said:

Hi, I just installed my Airbus Pro. 318/119 and 320. I opened P3d with hf3 and selected a 319. clicked ok the the screen gos black with the working circle on for about 10 seconds and then gos to my desktop. I installed them according to the manual. If I load the default acft and then change to a Airbus,it works but I know that is not the right way to do it.

Thanks,

Greg

Do you have any logs or event viewer content?

 

Loading a simple default aircraft prior the Airbus is no problem.

[hawkhero856 1]

21 minutes ago, masterhawk said:

Do you have any logs or event viewer content?

 

Loading a simple default aircraft prior the Airbus is no problem.

No events logs at all.  Just find it strange it use to load fine before. As long it will work after the default aircraft , thats good

[mopperle 4162]

Please check again the Windows Eventviewer under Windows Logs/Applications for an entry at the time of the crash.

[hawkhero856 1]

4 hours ago, mopperle said:

Please check again the Windows Eventviewer under Windows Logs/Applications for an entry at the time of the crash.

This was 30 seconds before the crash:

Log Name:      Application
Source:        Microsoft-Windows-PerfProc
Date:          5/4/2020 6:51:27 AM
Event ID:      2002
Task Category: None
Level:         Warning
Keywords:      
User:          DESKTOP-Q7819J6\hawkh
Computer:      DESKTOP-Q7819J6
Description:
Unable to open the job object \BaseNamedObjects\WmiProviderSubSystemHostJob for query access. The calling process may not have permission to open this job. The first four bytes (DWORD) of the Data section contains the status code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-PerfProc" Guid="{72d211e1-4c54-4a93-9520-4901681b2271}" />
    <EventID>2002</EventID>
    <Version>1</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2020-05-04T10:51:27.811844600Z" />
    <EventRecordID>7826</EventRecordID>
    <Correlation />
    <Execution ProcessID="5060" ThreadID="5048" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-Q7819J6</Computer>
    <Security UserID="S-1-5-21-4025353026-218601623-834711735-1001" />
  </System>
  <EventData>
    <Data Name="Message">\BaseNamedObjects\WmiProviderSubSystemHostJob</Data>
    <Data Name="Win32 Error">997</Data>
  </EventData>
</Event>

[hawkhero856 1]

When it crashed with Defender and firewall off:

 

e:      Application
Source:        Microsoft-Windows-PerfProc
Date:          5/4/2020 7:10:01 AM
Event ID:      2002
Task Category: None
Level:         Warning
Keywords:      
User:          DESKTOP-Q7819J6\hawkh
Computer:      DESKTOP-Q7819J6
Description:
Unable to open the job object \BaseNamedObjects\WmiProviderSubSystemHostJob for query access. The calling process may not have permission to open this job. The first four bytes (DWORD) of the Data section contains the status code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-PerfProc" Guid="{72d211e1-4c54-4a93-9520-4901681b2271}" />
    <EventID>2002</EventID>
    <Version>1</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2020-05-04T11:10:01.118524600Z" />
    <EventRecordID>7827</EventRecordID>
    <Correlation />
    <Execution ProcessID="3792" ThreadID="13476" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-Q7819J6</Computer>
    <Security UserID="S-1-5-21-4025353026-218601623-834711735-1001" />
  </System>
  <EventData>
    <Data Name="Message">\BaseNamedObjects\WmiProviderSubSystemHostJob</Data>
    <Data Name="Win32 Error">997</Data>
  </EventData>
</Event>

 

 

 

 

 

 

 

 

 

 

;

[Aerosoft Team [Inactive Account] 51558]

I doubt that is related.  

Will discuss this with the developers some more but right now we have no idea what could cause this.

[hawkhero856 1]

Is it ok to load the default aircraft and then load the Airbus?

[DaveCT2003 2553]

14 minutes ago, Greg Moore said:

Is it ok to load the default aircraft and then load the Airbus?

 

Absolutely!

 

[Aerosoft Team [Inactive Account] 51558]

In fact it is advised because then you are sure how the setting of many systems is.

[hawkhero856 1]

4 hours ago, Mathijs Kok said:

In fact it is advised because then you are sure how the setting of many systems is.

Thank you./ It works fine loading default first, then the Airbus.

[DaveCT2003 2553]

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.