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Problème avec Téléchargement Instantané

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Bonjour tout le monde, hier j'ai acheter le AS16 apres l'avoir acheter je n'ai oas reçu de mail de confirmation ou quoique ce soit pourtant j'ai été débité sur mon compte. Quand je regarde sur mes commandes j'ai rien, et téléchargement instantané j'ai rien non plus. Que faire ? 

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Hello everyone, yesterday I bought the AS16 after buying it I did not receive a confirmation email or anything however I was debited from my account. When I look on my orders I have nothing, and instant download I have nothing either. What to do ? 

 

Merci de votre compréhension

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As there is a holiday today in Germany, you must wait till Monday.

Did you check your Spamfolder? Which payment methode did you choose?

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Okay thank you. Yes I checked in my Spamfolder but there is nothing for the payement methode I choose the card payement.

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Depending on the bank issuing the card, it might take a while till the money has been transfered to Aerosoft and Aerosoft will send out the key only when they will see the money. The fastest way IMHO is Paypal.

So I think you will have to wait till Monday.

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Okay thank you for the info, I'm gonna wait till until monday to see how it goes. 😊

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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