brennanjed 0 Posted April 27, 2020 Share Posted April 27, 2020 Hi, I was trying to do a reinstall of the A330 . I tried to use the uninstaller, but it said that the uninstall log file was missing. I tried to install it then , and I got nd log file could not be generated. Is there any way around this, or even better, any way to wipe the aircraft from the system so I can start afresh? Your help is appreciated, Take care. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 27, 2020 Deputy Sheriffs Share Posted April 27, 2020 If the uninstall log is missing, something seriously wrong happened on your system. Did you soemhow manually delete the file? In this case you might contact support at support@aerosoft.com Link to comment Share on other sites More sharing options...
brennanjed 0 Posted April 27, 2020 Author Share Posted April 27, 2020 Ok, thanks, Is there any way to wipe all the Aerosoft files from the system ? I feel like I am caught on all corners. thanks Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 27, 2020 Deputy Sheriffs Share Posted April 27, 2020 Deleting files instead of a proper uninstall is the the root cause for most problems. Contact support as advised, they can tell you exactly what to do. Link to comment Share on other sites More sharing options...
brennanjed 0 Posted April 27, 2020 Author Share Posted April 27, 2020 Ok, thank you for your assistance. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 27, 2020 Aerosoft Share Posted April 27, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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