Aerosoft Airbus 319-321 engine start up sound issue

[saimeen 0]

Hi there

 

I have the issue of not Hearing any sounds upon start up the engines from the cockpit. I am having this issue only with the smaller airbusses, the 330 works fine though.

I have also followed this guidance but still it does not help to solve my issue.

 

1. Uninstall via the windows program manager.

2. Remove any remaining airbus folders (where ever you installed it to, default location is the documents folder where you'll find
two (2) folders named “Aerosoft” and “Aerosoft A318 A319 Professional”

3. Reboot

4. Disable computer security software.
5. Right click on the airbus installer and select run “as admin”
6. Reinstall the airbus and reboot.
7. Delete the p3dv4.3 shaders folder, which can be found at:
c:\users\[your username]\appdata\local\lockheed martin\prepar3d v4
8. In your computer security software, please exclude the “Aerosoft” and “Aerosoft A318 A319 Professional” folders.
9. Re-enable your computer security software.
10. Launch p3dv4.3, and close immediately after reaching the initial window. Do not load the aircraft.
11. Close p3dv4.3.
12. If you have firewall software, please ensure that you allow the as updater.
13. RUN THE AS UPDATER.

 

I am running P3D v4.5.13.32097 version.

Any help is appreciated.

Best regars

 

 

 

[mopperle 4162]

Please run the attached tool and post the output here.,

ASVersionInfo.zip

[saimeen 0]

Sure, here you go:

Hardware
--------
CPU Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
GPU NVIDIA GeForce GTX 1060 6GB (1920 x 1080 x 4294967296 Farben)
GPU Driver 441.66
GPU Citrix Indirect Display Adapter ()
GPU Driver 10.50.21.200
GPU Intel(R) UHD Graphics 630 ()
GPU Driver 26.20.100.7263
RAM 24GB @ 2133MHz

Microsoft Windows
-----------------
Windows 10 Post May 2019 (1903) Update 64-bit

Microsoft .NET Framework 1.0 - 4.0
----------------------------------
.NET Framework DF
.NET Framework 2.0.50727 Service Pack 2
.NET Framework 3.0 Service Pack 2
.NET Framework 3.5 Service Pack 1
.NET Framework 4
.NET Framework 4.0

Microsoft .NET Framework 4.5+
-----------------------------
.NET Framework 4.7.2 or later (only latest version is shown)

Microsoft Flight Simulator X & Lockheed Martin Prepar3D
-------------------------------------------------------
Prepar3D v4.x (4.5.13.32097) found at: E:\Programme\Lockheed Martin\Prepar3D v4\
Prepar3D v3.x not installed
FSX Steam Edition not installed
FSX SP2/Acceleration not installed

X-Plane 10 & 11
---------------
X-Plane 11 locations:
• E:\Programme/X-Plane 11\

X-Plane 10 not installed

Microsoft XAudio2
-----------------
XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800)
XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421)
XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932)
XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620)
XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354)
XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939)
XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600)
XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349)
XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539)

Simconnect, SDKs and Visual C++ Redistributables
------------------------------------------------
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0)
Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 - (Version Data: 10.0.30319.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127 - (Version Data: 14.24.28127.0)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127 - (Version Data: 14.24.28127.0)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0)
Prepar3D v4 Academic Client - (Version Data: 4.5.13.0)
Prepar3D v4 Content - (Version Data: 4.5.13.0)
Prepar3D v4 Scenery - (Version Data: 4.5.13.0)
 

[saimeen 0]

Hi there

any update?

Cheers

[Aerosoft Team [Inactive Account] 51558]

Nothing special in your files, at this moment we are unable to explain this.

[DaveCT2003 2553]

Ok, I've been looking into the sound issues with the A330, and tonight while testing with my test partner he mentioned solving an issue with sound for another product we work together... and after doing some digging in the P3Dv4 SDK I'm seriously wondering if this will help with those with Airbus sound issues.

 

Today, many people set their Speakers/Headsets to 24-bit.  Instead, please try using the 16 bit/41K setting as this is what P3D uses and it does seems to apply to third party addons as well.

 

Please let us know if this makes a difference.

 

Best wishes!