Hi Emanuel,   I respectfully disagree with your organization on this point.  I'm not trying to be difficult here, but the fact is I would not have purchased the A330 without the FLEX function.  You are incorrect that no one noticed this issue; a few of us did.  You are correct in saying that the aircraft has other issues as well - but that should not excuse the responsibility of providing the advertised feature of a FLEX function.   Removing promoted features after the sale h