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RichWalls

Black Screen on EFB

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I updated both the A319 and A320 to 1.3.0.5 from a version prior to 1.3 and now I have the EFB but the screen is black and I can't access it. I don't have the A330 but in \Documents\Aerosoft\General\A3XX EFB there a folder for the A330 (nothing for A319 or A320).

 

My first question: is the A330 required in order to use the EFB on the A319/A320? If not any ideas on what I'm doing wrong?

 

Thanks ... Richard

2020-3-28_15-46-1-456.jpg

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No, not needed.

 

The image you show is very strange as whole parts of the modeling and texturing seems to be missing. Something went very wrong with that update. I suggest removing the busses (manually delete the remaining folders), reinstall and update.

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Good Day,

I have the same problem. Did you solve it and if so, how?

Sincerely

 

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Something went very wrong with that update. I suggest removing the busses (manually delete the remaining folders), reinstall and update.

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I have the same issue. I just updated the A320/A321 PRO and my EFB is black. I tried uninstalling the entire program and installing it again but I still have the same issue. 

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I did what you said Mathijs but still getting it

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I am not sure what to reply here, we simply have no idea what causes this. I will ask our IT guys to make a full new install, because for sure it is caused by some files not being where they should be.

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I have the same problem black EFB you can move your mouse to the top right hand corner and it changes to a hand but clicking it does nothing.

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I am not sure what to reply here, we simply have no idea what causes this. I will ask our IT guys to make a full new install, because for sure it is caused by some files not being where they should be.

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I fixed the problem. I had to install 1.3.0.3 first and then update to 1.3.0.5 and everything works as normal

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I had the same issue. This helped me:

Deinstalling the Bus, switching off any virus detection and reinstalling 1303 as ADMIN(!). Then I made the update to 1305 via AS Updater immediately before even starting the first time P3D. Since then it works. Pretty cool to have the EFB now on the A320. Gives a much more professional sense. Thanks a lot Aerosoft for that update.

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Hello


Still completely black here aftre a complete uninstall/reinstall ! Aerosoft, can you help please ?

 

Don't see a real modeling problem, as the model is just one mdl file so you would miss th whole VC! It's more a texture / gauge problem....

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I don't see any reference to EFB in panel.cfg... PLus, I don't have any paper coming out of the printer

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OK so last install packages I had downloaded from SimMarket were v1.3.0.0. From that point, the updater allowed me to upgrade to 1.3.0.5.

I decided to uninstall everything, and I went back to SimMarket in serach for the latest install packages. I got a v1.3.0.3.

I can confirm I now have the EFB on board, but I'm still missing the printer.

 

On another matter, the A/P & A/T are very violent in this version ...

 

Thanks

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That all sounds like there is an issue with the sim. Are you 100% sure you got the latest version?

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Printer seems to be working now ... Let's see if this behaviour is consistent in time...

 

From what I have observed, I would say that the problem was taht the Updater allowed upgrade from 1.3.0.0 directly to 1.3.0.5. Now that I have installed 1.3.0.3 from a complete new install package, things are pretty correct. Teh only point is that the Updater does not propose me to upgrade to 1.3.0.5 anymore ????

 

Regarding the A/T & A/P, could that be that the EFB adds another workload on CPU and so the calculations for A/P and A/T are more erratic ?

 

I really believe EFB should be optional.

 

Thanks

 

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Hi,

 

Same issue here. Updated from 1.2.5.0 (?) to 1.3 using Aerosoft Updater while Antivirus was disabled. I now have a black EFB. Printer seems to be working. I will maybe give the Bus a full reinstall. But something seems to be wrong here, at least when using the updater.

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30 minutes ago, Meyerflyer said:

Hi,

 

Same issue here. Updated from 1.2.5.0 (?) to 1.3 using Aerosoft Updater while Antivirus was disabled. I now have a black EFB. Printer seems to be working. I will maybe give the Bus a full reinstall. But something seems to be wrong here, at least when using the updater.

You should try what already 3 users in this topic had done to get it fixed:

-download the latest full installer, reinstall and update from there.

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Reinstalling did indeed solve the problem. But that means there's a problem in the updater. The updater has no real benefit if I have to reinstall to get rid of updater issues.

 

I knew there was the solution via reinstallibg. Just wanted to make you aware that this issue has hit some customers and not just one or two. I doubt there is something wrong with the simulator.

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How do I update to version 1.3.0.3 without updating all the way to 1.3.0.5 using the updater?

 

Just to clarify I purchased boxed version, I do have Aerosoft account but I cannot download from there, so stuck on how to update to 1.3.0.3.  currently its 1.2.1.0

 

Sorted, switched off expiremental updates

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Any update on this? I am having the same issue after using the ASupdater. Tried several times now to uninstall and reinstall deleting all the files, restarting, virus protection off. Try a brand new install of p3d. Not sure what else to try!

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On 21.4.2020 at 17:33, jmcmillan sagte:

Any update on this? I am having the same issue after using the ASupdater. Tried several times now to uninstall and reinstall deleting all the files, restarting, virus protection off. Try a brand new install of p3d. Not sure what else to try!

 

On 2.4.2020 at 13:29, Mats Möller sagte:

Good Day,

I have the same problem. Did you solve it and if so, how?

Sincerely

 

I had the same problem when I was (still) running p3dv4.4. After update to v4.5 the EFB showed some colours (but is not working either, see other posts).

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