georgiosgiannoukos 1 Posted February 28, 2020 Share Posted February 28, 2020 Hi, according your advise is to uninstall previous version before install the updater A330. Programs and features uninstall, what I get is ERROR: Missing uninstall log file!!! Please advise!! Georgios Link to comment Share on other sites More sharing options...
M4rk0 16 Posted February 28, 2020 Share Posted February 28, 2020 34 minutes ago, georgiosgiannoukos said: Hi, according your advise is to uninstall previous version before install the updater A330. Programs and features uninstall, what I get is ERROR: Missing uninstall log file!!! Please advise!! Georgios Hi Try to check this post and see if it works. I hope it helps. Regards, Markus Link to comment Share on other sites More sharing options...
georgiosgiannoukos 1 Posted February 28, 2020 Author Share Posted February 28, 2020 Hello, I don’t find any help according my issue in the thread you just mentioned Link to comment Share on other sites More sharing options...
M4rk0 16 Posted February 28, 2020 Share Posted February 28, 2020 Ok, you could try to download the newest installer install it and then try and reinstall it and see if it works. Regards, Markus Link to comment Share on other sites More sharing options...
georgiosgiannoukos 1 Posted February 28, 2020 Author Share Posted February 28, 2020 Hi, I downloaded geek program and done a forced Complete uninstall of the A330. im doing a new installation of the product now and I will find out soon if everything is ok. i will report back if everything is normal. Georgios Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted February 28, 2020 Share Posted February 28, 2020 6 hours ago, georgiosgiannoukos said: Hi, according your advise is to uninstall previous version before install the updater A330. Programs and features uninstall, what I get is ERROR: Missing uninstall log file!!! Please advise!! Georgios This can occur for numerous reasons, some reasons depend on which version of Windows you're using, which computer security products you have, or where you installed the Airbus. Just a few reasons are: 1. Failure to disable computer security software prior to running the installer. 2. Failure to run the Installer as Administrator. 3. Installing the Airbus anywhere in the Program Files or other protected folders (never, ever do that). 4. Manually moving files. 5. Using illegal / pirated software (not suggesting you are doing so). These are all user/system issues rather than being caused by our software. Using the procedure that Markus pointed to is both educational and instructional and will help to prevent this problem in the future. To correct the issue as it exists noiw, go to where the Airbus is installed to and manually delete the following folders/files: A. Aerosoft A330 Professional folder B. The Aerosoft/General folder C. In the Aerosoft\ASUpdater\Products folder delete the as_a330_prof file. Then start P3D, once P3D is fully loaded close P3D. Then follow the Installation procedure in the link that Markus provided. You should be all set! Best wishes! Link to comment Share on other sites More sharing options...
georgiosgiannoukos 1 Posted February 28, 2020 Author Share Posted February 28, 2020 Hello and thank you for your support. All excellent, Thank you. Georgios Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted February 28, 2020 Share Posted February 28, 2020 22 minutes ago, georgiosgiannoukos said: Hello and thank you for your support. All excellent, Thank you. Georgios Very happy to hear! Best wishes for Happy Flights! Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted February 28, 2020 Share Posted February 28, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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