Guillaume Dervyn 0 Posted February 12, 2020 Share Posted February 12, 2020 Good day! I've bought one year ago the PMDG 737NGX for P3D. I just re-installed my computer from scratch, so I had to make a new P3D installation. I re-download le PMDG 737NGX from my account with instant delivery menu. I had deactivated windows defender during installation, and run the installer as administrator. The aircraft was successfully activated at the firt launch. But, when i try to launch the PMDG operation center, it doesn't work. I have a control command window that appear quickly, and that's it. I've made a screenshot of the window, and it's about an exception wich is not manage : Please login to display this image. I was looking on the internet for a solution, but I didn't find one. I've see on the PMDG forum a procedure to follow when there is a pb with operation center, but I can't execute it as I don't have the OCupdater.exe in the PMDG folder... Anyone know something about this problem? P3D4.5.13.32097 PMDG 737NGX installer V1.20.8465 Thanks you by advance, an sorry for my english... Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted February 12, 2020 Deputy Sheriffs Share Posted February 12, 2020 Guillaume, it looks like that there is a problem with access rights. What happens when you try to run the Operations Center as Administrator? Link to comment Share on other sites More sharing options...
Guillaume Dervyn 0 Posted February 13, 2020 Author Share Posted February 13, 2020 Hi! Thanks for your answer. I already tried to launch it as administrator, but there is no change. I've tried to use the WIndows 7 compatibility mode, but same issue... Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted February 13, 2020 Deputy Sheriffs Share Posted February 13, 2020 Ok, in this case, best is to contact PMDG directly to get support. Aerosoft is only the reseller of this product. Link to comment Share on other sites More sharing options...
Guillaume Dervyn 0 Posted February 13, 2020 Author Share Posted February 13, 2020 Thanks, I'm going to post on their support forum. I will post the solution here when it will be solved! Link to comment Share on other sites More sharing options...
Guillaume Dervyn 0 Posted February 15, 2020 Author Share Posted February 15, 2020 Good day! Problem solved. PMDG support sent me a link to download the OCupdater.exe. After executing the updater, the Operatin Center works fine. If you have the problem, just open a ticket on their website, they are very reactive. Have a nice flight! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 18, 2020 Aerosoft Share Posted February 18, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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