dafeuro6 0 Posted January 27, 2020 Share Posted January 27, 2020 Can you help, Iv'e tried many times to log into my Nav Dta Pro account on the A330 Configurator with out success. All I get is "Subsription not found" Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 27, 2020 Deputy Sheriffs Share Posted January 27, 2020 And you have a valid subscription? Does the login work here: https://navdatapro.aerosoft.com/ Have you made sure, that the email is the same as in your shop account, and did you check that when entering the serial via cut&paste it does not contain any spaces at the beginning or end? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 27, 2020 Aerosoft Share Posted January 27, 2020 If you want us to check your NDPCharts account, just drop us a mail at support@aerosoft.com. Link to comment Share on other sites More sharing options...
Texas30 3 Posted February 13, 2020 Share Posted February 13, 2020 hi, do we need to login to the configurator before we launch the aircraft? im logged in but it is still showing please login on the EFB Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted February 13, 2020 Deputy Sheriffs Share Posted February 13, 2020 1 hour ago, Texas30 said: hi, do we need to login to the configurator before we launch the aircraft? im logged in but it is still showing please login on the EFB Yes Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted February 16, 2020 Deputy Sheriffs Share Posted February 16, 2020 As Otto said. However this needs to be done just once and after that the login token should be valid. Link to comment Share on other sites More sharing options...
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