kian3454 1 Posted January 17, 2020 Share Posted January 17, 2020 Hi, Last night i did a flight from LHR-EWR however at some point during the flight it crashed to the desktop with this error Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: D3D10Warp.dll, version: 10.0.18362.356, time stamp: 0x3ff1131a Exception code: 0xc0000005 Fault offset: 0x00000000000abd80 Faulting process ID: 0x2570 Faulting application start time: 0x01d5ccd81de20ba4 Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Windows\SYSTEM32\D3D10Warp.dll Report ID: 26605555-3f56-42e1-90ac-fcc026390b32 Faulting package full name: Faulting package-relative application ID: i have also attached the data folder if it helps Data.zip Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted January 17, 2020 Deputy Sheriffs Share Posted January 17, 2020 What Windows version are you using? The error points to a DirectX problem: file corrupt, outdated etc. Link to comment Share on other sites More sharing options...
kian3454 1 Posted January 17, 2020 Author Share Posted January 17, 2020 29 minutes ago, mopperle said: What Windows version are you using? The error points to a DirectX problem: file corrupt, outdated etc. i cant seem to get on settings as my computer wont open it but i have recently updated it Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted January 17, 2020 Deputy Sheriffs Share Posted January 17, 2020 If you cant open Settings, then you have a bigger problem. Link to comment Share on other sites More sharing options...
kian3454 1 Posted January 17, 2020 Author Share Posted January 17, 2020 12 minutes ago, kian3454 said: i cant seem to get on settings as my computer wont open it but i have recently updated it it turns out my settings were corrupt which now has been fixed the version of windows that is installed is version 1909 Link to comment Share on other sites More sharing options...
kian3454 1 Posted January 17, 2020 Author Share Posted January 17, 2020 would that be the issues that was causing p3d to crash or is that something else Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted January 18, 2020 Deputy Sheriffs Share Posted January 18, 2020 might be; as I said corrupt driver; there are a lot of reports on this kind of crash in the web, like this one: https://www.avsim.com/forums/topic/550143-d3d10warpdll/ Link to comment Share on other sites More sharing options...
noahharget 1 Posted January 23, 2020 Share Posted January 23, 2020 I have only experienced this crash with the Aerosoft Airbus A330X Link to comment Share on other sites More sharing options...
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