!! Windows 7 no longer supported !!

As Microsoft will stop supporting Windows 7 on Jan 20th we will be unable to test any of our
products on that platform. It may work, or it may not, but no guarantees from our side. 

Jump to content
pegasus

Still CTD when using Navigraph in 2.0.0.2

Recommended Posts

Hi,

I am still getting CTD when using Navigraph charts in the EFB. 

Last time I clicked on "Nearest Airports" and it gave me a CTD again.

  • Upvote 1

Share this post


Link to post
2 hours ago, Nicolas Landolt said:

Hi,

 

which sim do you use? It would be helpful if you would post your Windows Event Logfile.

 

Greetings, Nicolas

 

I posted about this same issue as well. Whether you click on "nearest airports" or search for different charts it always results in a CTD. For me the crash is always in flight and not on the ground. The sim stutters, freezes, and then is followed by a CTD. It is either a Kernalbase or an api error that shows at fault when this happens.

 

Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93
Faulting module name: api.dll, version: 4.5.13.32097, time stamp: 0x5d8ac1b6
Exception code: 0xc000041d
Fault offset: 0x0000000000028690
Faulting process id: 0x2dd4
Faulting application start time: 0x01d5ca4d778ca1d1
Faulting application path: C:\P3DV4\Prepar3D.exe
Faulting module path: C:\P3DV4\api.dll
Report Id: 1a80ce7c-a219-49ca-91af-218543e547a2
Faulting package full name: 
Faulting package-relative application ID: 

 

Share this post


Link to post

sho's description sounds like an issue when trying to get data from the Navigraph Charts server. I don't see this issue here, but I know that the server has been down for a bit yesterday. Is it possible that you got those error messages during that time?

Share this post


Link to post
5 hours ago, Hans Hartmann said:

sho's description sounds like an issue when trying to get data from the Navigraph Charts server. I don't see this issue here, but I know that the server has been down for a bit yesterday. Is it possible that you got those error messages during that time?

I successfully pulled these charts at the gate before taking off with no CTD. However, when I went to access them in flight the sim crashed.

Share this post


Link to post
vor 13 Stunden , sho69607 sagte:

I successfully pulled these charts at the gate before taking off with no CTD. However, when I went to access them in flight the sim crashed.

OK, but I don't cache any charts (as per agreement with Navigraph) but always get them from the server when requested. So, if this happened on Sunday around 21:00 UTC, it could very well have been the server outage.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...