Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Input for SMS Verification issue

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I am trying to buy the XPlane 11 + Aerosoft Airport Pack from the United States store. When the storefront asks for my phone number, so it can send me an sms code for verification, it will not accept my phone number. Since I live in the US I am inputting +1 then my 10 digit phone number and the storefront gives me the error [SMS could not be sent, please check your input]. I have tried other variations such as 001 then my 10 digit number. As I do not call any numbers from outside of the United States could anyone tell me what I am missing? 


Thank you



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