Bill721 4 Posted January 4, 2020 Share Posted January 4, 2020 Since I updated P3D to 1.3.0.0 I can't start P3D if I select any of the Airbuses at startup. It begins to start but just disappears. If I load P3D with a different plane I can switch to the Airbus and it works fine. I did an uninstall and reinstall of 1.3.0.0. Any help would be appreciated Bill Link to comment Share on other sites More sharing options...
Balu1968 0 Posted January 4, 2020 Share Posted January 4, 2020 Hi there I also have the same problem (by the way, I already had it after updating the A330 to 1.0.0.5). For me it has something to do with the default-flight. If an Airbus is stored in it, the P3D crashes when it is started. Greeting Stephan Translated by google Link to comment Share on other sites More sharing options...
Bill721 4 Posted January 4, 2020 Author Share Posted January 4, 2020 I installed the airbuses in c:addon folder as is suggested in this forum. Do I need to create a linking document somewhere? Do I need to install in the main p3d folder? I tried uninstalling and then running P3D to see it saw the Airbuses were gone and then reinstalled but it still continues to disappear whenever I try to load P3D with Airbus selected at startup. Balu1968 can you do a normal startup, not default, and select the airbus and see if it crashes like mine is? Bill Link to comment Share on other sites More sharing options...
waltervizzi 2 Posted January 4, 2020 Share Posted January 4, 2020 encountered the same error, immediately after installing version 1.3.0.0, going to load the plane the crash simulator Link to comment Share on other sites More sharing options...
klisura 92 Posted January 4, 2020 Share Posted January 4, 2020 Same here. After update to 1.3.0 the A330 crash on loading Link to comment Share on other sites More sharing options...
james28 1 Posted January 4, 2020 Share Posted January 4, 2020 I have McAfee antivirus and I need to turn off Real Time Scanning prior to starting P3DV4 if I am going to load any of the Airbuses. I have the option to turn off for 15mins and this usually allows enough time to get P3DV4 started and the bus loaded and ready for cockpit preparation. Use 30mins if you need longer. When the time is up Real Time Scanning turns itself back on again and I usually don’t have any further problems for the rest of the session. I do this every time I start P3DV4 if I’m going to use a bus. If you have an option to view your Quarantined files in your anti virus and see an Aerosoft txt file, Documents/Aerosoft/ASC.log this is the one that causes me problems. My antivirus does not like this file, even though I’ve selected it as an Excluded file (for Real Time Scanning). I hope this solution works for others but if not, I’m sorry, but this is what works for me when P3DV4 disappears when trying to load an airbus. And I did install with antivirus off, as an administrator, and restarted after successful installation. Link to comment Share on other sites More sharing options...
klisura 92 Posted January 4, 2020 Share Posted January 4, 2020 I don't use any antivirus, neither the windows10 default one Link to comment Share on other sites More sharing options...
james28 1 Posted January 4, 2020 Share Posted January 4, 2020 4 minutes ago, klisura said: I don't use any antivirus, neither the windows10 default one ok sorry, I just share advice that works for me in this situation, if it can’t work for you I can’t help sorry. Link to comment Share on other sites More sharing options...
Bill721 4 Posted January 4, 2020 Author Share Posted January 4, 2020 Mathijs Kok, it looks like we need some help... Happy New Year! Bill Link to comment Share on other sites More sharing options...
klisura 92 Posted January 4, 2020 Share Posted January 4, 2020 I partially solved deleting p3d.cfg and genereting a fresh one. I say partially because when I press ok to loading the flight p3d freezes for 2 seconds ... it doesnt't crash but something mess my setup... I'm very disappointed. Link to comment Share on other sites More sharing options...
M4rk0 16 Posted January 5, 2020 Share Posted January 5, 2020 Hi If you are having issues after updating the Airbus this might help: Regards Markus Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 5, 2020 Deputy Sheriffs Share Posted January 5, 2020 Guys, simply writing that P3D crashes isnt very helpfull. We need some more details, like: - What is the exact error message? You can check the Windows Eventviewer for more details. - Which exact version of P3Dv4 are you using. Please post the version number of the prepar3d.exe. Link to comment Share on other sites More sharing options...
Bill721 4 Posted January 5, 2020 Author Share Posted January 5, 2020 There is no error msg. P3D gets to the point where you pick the plane, airport, time of day. You select what you want. Hit enter and the after a while the program closes. You never get to where the slider bar loads P3D or anything. I hope that helps. If you need anything else let me know. Thanks for looking into it. Bill Link to comment Share on other sites More sharing options...
klisura 92 Posted January 5, 2020 Share Posted January 5, 2020 18 minutes ago, Bill721 said: There is no error msg. P3D gets to the point where you pick the plane, airport, time of day. You select what you want. Hit enter and the after a while the program closes. You never get to where the slider bar loads P3D or anything. I hope that helps. If you need anything else let me know. Thanks for looking into it. Bill Bill, delete p3d.cfg file (remember to backup or take a note of every single p3d setting, export joystick settings) then run p3d again in order to let it generate a new .cfg file That solves the issue Link to comment Share on other sites More sharing options...
robby25451 0 Posted January 6, 2020 Share Posted January 6, 2020 Same problem here. since update to v1.3, p3d crashes when loading saved flights. installation as recommended: old version deleted, new version installed (admin, antivirus etc.) Latest p3d version 4.5.13.32097 prepar.cfg deleted. nevertheless again ctd. Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.5.13.32097, Zeitstempel: 0x5d8abf93 Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.18362.387, Zeitstempel: 0x4361b720 Ausnahmecode: 0xc0000409 Fehleroffset: 0x000000000006db8e ID des fehlerhaften Prozesses: 0xd590 Startzeit der fehlerhaften Anwendung: 0x01d5c48327bb9f41 Pfad der fehlerhaften Anwendung: E:\Prepar3D v4\Prepar3D.exe Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll Berichtskennung: 7090d026-cf59-4be6-aad2-5cf91f88c624 Robert Aerosoft Version Info.TXT Link to comment Share on other sites More sharing options...
M4rk0 16 Posted January 6, 2020 Share Posted January 6, 2020 16 minutes ago, robby25451 said: Same problem here. since update to v1.3, p3d crashes when loading saved flights. installation as recommended: old version deleted, new version installed (admin, antivirus etc.) Latest p3d version 4.5.13.32097 prepar.cfg deleted. nevertheless again ctd. Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.5.13.32097, Zeitstempel: 0x5d8abf93 Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.18362.387, Zeitstempel: 0x4361b720 Ausnahmecode: 0xc0000409 Fehleroffset: 0x000000000006db8e ID des fehlerhaften Prozesses: 0xd590 Startzeit der fehlerhaften Anwendung: 0x01d5c48327bb9f41 Pfad der fehlerhaften Anwendung: E:\Prepar3D v4\Prepar3D.exe Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll Berichtskennung: 7090d026-cf59-4be6-aad2-5cf91f88c624 Robert Aerosoft Version Info.TXT 3.63 kB · 0 downloads Hi Robert Have you tried the guide I linked to earlier on this topic? Regards, Markus Link to comment Share on other sites More sharing options...
klisura 92 Posted January 6, 2020 Share Posted January 6, 2020 1 hour ago, robby25451 said: Same problem here. since update to v1.3, p3d crashes when loading saved flights. installation as recommended: old version deleted, new version installed (admin, antivirus etc.) Latest p3d version 4.5.13.32097 prepar.cfg deleted. nevertheless again ctd. Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.5.13.32097, Zeitstempel: 0x5d8abf93 Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.18362.387, Zeitstempel: 0x4361b720 Ausnahmecode: 0xc0000409 Fehleroffset: 0x000000000006db8e ID des fehlerhaften Prozesses: 0xd590 Startzeit der fehlerhaften Anwendung: 0x01d5c48327bb9f41 Pfad der fehlerhaften Anwendung: E:\Prepar3D v4\Prepar3D.exe Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll Berichtskennung: 7090d026-cf59-4be6-aad2-5cf91f88c624 Robert Aerosoft Version Info.TXT 3.63 kB · 1 download Robert it's the scenario! That's why if you generate a new cfg p3d doesn't crash, because it starts with F22 default aircraft. While if you save a scenario with A320 then if you launch A330 you have a CTD. So p3d has to start with a default aircraft Link to comment Share on other sites More sharing options...
robby25451 0 Posted January 6, 2020 Share Posted January 6, 2020 vor 1 hour , klisura sagte: Robert it's the scenario! That's why if you generate a new cfg p3d doesn't crash, because it starts with F22 default aircraft. While if you save a scenario with A320 then if you launch A330 you have a CTD. So p3d has to start with a default aircraft vor 3 Stunden , M4rk0 sagte: Hi Robert Have you tried the guide I linked to earlier on this topic? Regards, Markus Thanks for your feedback. yes, i have done the installation again as described in the new .pdf. But i only have the a319/a318 and i did not delete the folder A3XX Flightplans. p3d loads my default-scenario (A319 and EDDH) in the start window without problems. when i confirm OK in the start window, p3d loads without ctd. when loaded, you can also load an old saved flight from there without ctd. but since v 1.3. it is no longer possible as before (v 1.2.5) to load a saved flight directly from the start window using the "load" button without ctd. regardless of whether the A319 or a p3d default-aircraft is loaded at program start. (even deleting the prepar3d.cfg does not change this). does anyone still have an idea / tip? Robert Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 7, 2020 Aerosoft Share Posted January 7, 2020 Can you send me the scenario that you are trying to load so I can see if I can replicate it? Link to comment Share on other sites More sharing options...
Bill721 4 Posted January 7, 2020 Author Share Posted January 7, 2020 Since I updated P3D Airbus Professional to 1.3.0.0 P3D won't completely load if I select any of the Airbuses at startup. If I load P3D with a different plane I can switch to the Airbus and it works fine. I did an uninstall and reinstall of 1.3.0.0. I get no error msg. P3D gets to the point where you pick the plane, airport, time of day. You select what you want. Hit enter and the after the circle just spins for a while; P3D just closes down. I never get to where the P3D slider bar starts loading the P3D scenario I loaded. It's like P3D get lost and just shuts down. I installed the airbuses in c:addon folder as is suggested in this forum. I did try to delete my p3d.cfg file and let it reload but that didn't help. Mathijs thank you for you help.. Link to comment Share on other sites More sharing options...
robby25451 0 Posted January 7, 2020 Share Posted January 7, 2020 hello Mathijs, as an attachment i send you (exemplary) all files concerning to my saved flight eedh-lkpr. please note, that the ctd occurs no matter which scenario i choose with the load button. i find it strange that all scenarios can be loaded if i have started and loaded my default scenario (A319cfm + EDDH) via "ok" in the start-window and then load another saved flight in p3d (Scenario/Load...). Robert EDDH-LKPR Prag vor Start RW5.wx eddh-lkpr prag vor start rw5.fms EDDH-LKPR Prag vor Start RW5.abx eddh-lkpr prag vor start rw5.asc EDDH-LKPR Prag vor Start RW5.fxml Link to comment Share on other sites More sharing options...
Bill721 4 Posted January 7, 2020 Author Share Posted January 7, 2020 I ran all the logs. Results below Bill AB_ND_GDI.log MiscD2D.log Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 8, 2020 Aerosoft Share Posted January 8, 2020 23 hours ago, robby25451 said: hello Mathijs, as an attachment i send you (exemplary) all files concerning to my saved flight eedh-lkpr. please note, that the ctd occurs no matter which scenario i choose with the load button. i find it strange that all scenarios can be loaded if i have started and loaded my default scenario (A319cfm + EDDH) via "ok" in the start-window and then load another saved flight in p3d (Scenario/Load...). Robert EDDH-LKPR Prag vor Start RW5.wx 163.64 kB · 1 download eddh-lkpr prag vor start rw5.fms 15.92 kB · 0 downloads EDDH-LKPR Prag vor Start RW5.abx 36 B · 1 download eddh-lkpr prag vor start rw5.asc 21.95 kB · 0 downloads EDDH-LKPR Prag vor Start RW5.fxml 105.68 kB · 0 downloads We have no problems starting the sim with that. No idea why it causes an issue for you. 21 hours ago, Bill721 said: I ran all the logs. Results below Bill AB_ND_GDI.log 1.44 kB · 1 download MiscD2D.log 266 B · 0 downloads Nothing in there that hints at a problem. Could you check the Eventlog of windows itself? Link to comment Share on other sites More sharing options...
Bill721 4 Posted January 8, 2020 Author Share Posted January 8, 2020 Here's the windows log... Bill Event 1001.evtx Report.wer Link to comment Share on other sites More sharing options...
CheapCharlie 87 Posted January 9, 2020 Share Posted January 9, 2020 For the people who are having problems with P3D shutting down, random CTD with the new Airbus 1.3.0 update, I ran into the same issues, but have found the solution. During the course of P3D 4.X development, I have been updating the Client and Content from my initial purchase of the 4.1 version to 4.5. Once I updated to 4.5, and installed 1.3 version of the Airbus narrow bodies, Pmdg NGXu I started having random CTDs. Removing such planes and returning to 4.4 was fix. After consultation with Lockheed Martin's Prepar3d forums, I was instructed to delete my shaders folder, P3D.cfg and update my Nvidia drivers. Apparently, P3D 4.5 Hotfix 2 has several changes under the hood that make it incompatible with the older shader files and cfg. Aircraft like the AS Bus 1.3 and NGXu that are complied using the 4.5 SDK make these incompatibilities worse and cause stability issues. Older aircraft compiled with the P3d 4.0 SDK show none of these issues/instabilities. Link to comment Share on other sites More sharing options...
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