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CTD when downloading wind data A330

Dave Pq

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hey areosoft ive  experienced a CTD when trying to Up-link wind data form active sky 

im on the latest version of P3D V4.5 and update on the A330 also the latest version for active sky 

this is what im geting in the event viewer 


Faulting application name: Prepar3D.exe, version:, time stamp: 0x5d8abf93
Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720
Exception code: 0xc0000409
Fault offset: 0x000000000006c4c8
Faulting process ID: 0x42e0
Faulting application start time: 0x01d5bc1ca64b3650
Faulting application path: D:\lockheed martin\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: 4574542d-b114-41a2-a957-e3e5d97f70cf
Faulting package full name: 
Faulting package-relative application ID: 


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55 minutes ago, DaveCT2003 said:


Are ActiveSky and the Airbus have the same AIRAC data and cycle?  example:  Both have Navigraph and are on the same cycle?  Both have NavDataPro and are on the same cycle?



yes airbus and active sky are both on 1913 (which is the update airac)

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