matchvisser 4 Posted December 24, 2019 Share Posted December 24, 2019 Dear, Heinz Flichtbeil your information regarding the e-mail address is incorrect. In my opinion, it's this; contact@stairport-sceneries.com My question is this, should I use this e-mail to reset the lisence key als well? Happy holidays. Greetz Matchvisser Link to comment Share on other sites More sharing options...
Developer FlyAgi 396 Posted December 24, 2019 Developer Share Posted December 24, 2019 This seems to be a general contact email, I think using the dedicated support email should be better or faster: support@stairport-sceneries.com Link to comment Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1609 Posted December 24, 2019 Administrator Share Posted December 24, 2019 Hello, the correct mail is as mentioned here the mail support@stairport-sceneries.com This is also the mail FlyAgy said and also this Mail is included in the SAM_WorldJetways_Activation.pdf Manual. So if the Key will not work, I would send this eMail.... Greets Heinz Link to comment Share on other sites More sharing options...
jboxer 0 Posted April 1, 2021 Share Posted April 1, 2021 activation is needed every time i open x-plane Link to comment Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1609 Posted April 1, 2021 Administrator Share Posted April 1, 2021 Hello, please look here for tips about that issue: https://stairportscenerieshelp.freshdesk.com/support/solutions/articles/77000004336-activation-problems Greets Heinz Link to comment Share on other sites More sharing options...
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