Nabil Nkb 1 Posted December 11, 2019 Share Posted December 11, 2019 Good morning sir i have problem with aerosoft A330 it crashes when open Link on EFB i have windows 10 Fully updated v1909 latest nvidia driver also i update to Last version A a330 <Version installé: 1.0.0.1 Pas de mise à jours disponible pour ce produit!> also P3D V4.5 Hotfix 2 Please help and have a good day Link to comment Share on other sites More sharing options...
natcret 2 Posted December 11, 2019 Share Posted December 11, 2019 I had the same issue yuesterday. Also, there was a warning that came up related to the Skyvector link, but I have not been able to re-duplicate. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 11, 2019 Aerosoft Share Posted December 11, 2019 and can you confirm you are on 1.0.0.1? Link to comment Share on other sites More sharing options...
natcret 2 Posted December 11, 2019 Share Posted December 11, 2019 Yes on 1.0.0.1. I noticed that before it crashed there was a spinning circle, then everything froze, then P3D immediately shut down. Link to comment Share on other sites More sharing options...
scs411scs 0 Posted December 12, 2019 Share Posted December 12, 2019 Loving the A330 so far, but I've discovered what seems to be a game breaking bug in the EFB. Each time i click on the Flightaware link, the whole sim CTDs. Am I the only one with this issue? Other links seem to work, so is there a way I can do away with that specific link? I don't really need it....but would like to keep from inadvertently clicking on it. I do have the latest updates, but the problem persists. Thank you, Sam EDIT: I now realize I've posted this in the wrong section but am unable to delete... Mods, feel free to delete/move as needed. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted December 13, 2019 Deputy Sheriffs Share Posted December 13, 2019 Happy to move it for you. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted December 13, 2019 Deputy Sheriffs Share Posted December 13, 2019 Could you please paste the error message from the event viewer. Thanks Link to comment Share on other sites More sharing options...
nfinger 3 Posted December 13, 2019 Share Posted December 13, 2019 encountered CTD when using EFB and opening satellite map for Europe. Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720 Exception code: 0xc0000409 Fault offset: 0x000000000006c4c8 Faulting process id: 0xee4 Faulting application start time: 0x01d5b18586d527d7 Faulting application path: E:\LM\Prepar3Dv4\Prepar3D.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: ee5a465b-ae2d-41ef-b092-d608153441b7 Faulting package full name: Faulting package-relative application ID: my system: see attached screenshot. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted December 13, 2019 Deputy Sheriffs Share Posted December 13, 2019 Could you please try reinstalling the A330 and see if you can recreate it still after a full reinstall? Link to comment Share on other sites More sharing options...
Mert Aydın 8 Posted December 14, 2019 Share Posted December 14, 2019 Same problem to me heelp! Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: EFB_Ctrl.dll, version: 1.64.0.7, time stamp: 0x5db8e00d Exception code: 0xc0000409 Fault offset: 0x0000000000007194 Faulting process id: 0x271c Faulting application start time: 0x01d5b24d13165341 Faulting application path: D:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: D:\Program Files\Lockheed Martin\Prepar3D v4\Addon Scenery\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\WebSimGauge\EFB_Ctrl.dll Report Id: 7d1725c9-0f76-4500-aaf6-e9da303df626 Faulting package full name: Faulting package-relative application ID: --------------------- Faulting application name: WebSimProcess.exe, version: 2.1.63.22, time stamp: 0x5b13bd72 Faulting module name: libcef.dll, version: 3.3396.1779.0, time stamp: 0x5afb59f3 Exception code: 0x80000003 Fault offset: 0x0000000002e6997e Faulting process id: 0x5d4 Faulting application start time: 0x01d5b24d5b14c159 Faulting application path: D:\Program Files\Lockheed Martin\Prepar3D v4\WebSimBrowser\2.1\64\WebSimProcess.exe Faulting module path: D:\Program Files\Lockheed Martin\Prepar3D v4\WebSimBrowser\2.1\64\libcef.dll Report Id: c9e8f1d3-4009-4f01-b482-f7307ca9dca0 Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
JPL19 11 Posted December 14, 2019 Share Posted December 14, 2019 Same here. First CTD was immediately upon clinking links: Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: EFB_Ctrl.dll, version: 1.64.0.7, time stamp: 0x5db8e00d Exception code: 0xc0000409 Fault offset: 0x0000000000007194 Faulting process id: 0x2a0c Faulting application start time: 0x01d5b27aa2615845 Faulting application path: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: D:\Lockheed Martin\Prepar3D v4\Aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\WebSimGauge\EFB_Ctrl.dll Report Id: c78796b4-3dea-429f-b114-19d4a4dd62cd Faulting package full name: Faulting package-relative application ID: After a complete system restart - clicking on links did not CTD, butwhen I hit FlightAware it loaded momentarily, then another CTD: Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: EFB_Ctrl.dll, version: 1.64.0.7, time stamp: 0x5db8e00d Exception code: 0xc0000409 Fault offset: 0x0000000000007194 Faulting process id: 0x12b4 Faulting application start time: 0x01d5b28991a3ef87 Faulting application path: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: D:\Lockheed Martin\Prepar3D v4\Aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\WebSimGauge\EFB_Ctrl.dll Report Id: cc5f7952-93e9-46bc-9491-1c11b799e094 Faulting package full name: Faulting package-relative application ID: Faulting application name: WebSimProcess.exe, version: 2.1.63.22, time stamp: 0x5b13bd72 Faulting module name: libcef.dll, version: 3.3396.1779.0, time stamp: 0x5afb59f3 Exception code: 0x80000003 Fault offset: 0x0000000002e6997e Faulting process id: 0x3528 Faulting application start time: 0x01d5b28ab1e1ea24 Faulting application path: D:\Lockheed Martin\Prepar3D v4\WebSimBrowser\2.1\64\WebSimProcess.exe Faulting module path: D:\Lockheed Martin\Prepar3D v4\WebSimBrowser\2.1\64\libcef.dll Report Id: 7c594f98-08f6-4ae9-853c-02aff304426f Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 15, 2019 Aerosoft Share Posted December 15, 2019 and are you on 1.0.0.2? Link to comment Share on other sites More sharing options...
Mert Aydın 8 Posted December 15, 2019 Share Posted December 15, 2019 2 hours ago, Mathijs Kok said: Are you on 1.0.0.2? no, i've updated 1.0.0.3 Link to comment Share on other sites More sharing options...
benjoglove 2 Posted December 15, 2019 Share Posted December 15, 2019 Got this yesterday when opening the flightaware link. Spinning wheel and ctd. Link to comment Share on other sites More sharing options...
RSCFLYER 0 Posted December 15, 2019 Share Posted December 15, 2019 1.0.0.3 Still CTDs on the links or docs. Link to comment Share on other sites More sharing options...
garykwalker 0 Posted December 16, 2019 Share Posted December 16, 2019 Hi everyone I have attempted the couple fixes mentioned and have the latest version of the aircraft but it still ctd when I click on the link tab. thanks for any advice. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 16, 2019 Aerosoft Share Posted December 16, 2019 Honestly, we are not sure if we should keep these links. As it runs inside a very old iFrames mode a lot will never works and we are almost 100% sure it will not be more stable ever. So perhaps we should make it off by default and only activated by the user. Link to comment Share on other sites More sharing options...
Adamthepilotkid 5 Posted December 16, 2019 Share Posted December 16, 2019 To clarify... does this mean aerosoft is considering removing the web browser all together. Or just that link. Because I personally would love to be able to create a flight from simbrief inside the aircraft Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 16, 2019 Deputy Sheriffs Share Posted December 16, 2019 Just removing the "Link" tab and only make it available as an option. Link to comment Share on other sites More sharing options...
Buzz0428 6 Posted December 17, 2019 Share Posted December 17, 2019 I for one am with the decision to remove the weblinks. I think it’s a great idea to implement don’t get me wrong but I think the user should have the option to turn it on or off. I myself have gotten a few ctds when clicking on links. But to each their own. Link to comment Share on other sites More sharing options...
metodp 1 Posted December 29, 2019 Share Posted December 29, 2019 Dealing with the same issue here's my log Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: libcef.dll, version: 3.3396.1779.0, time stamp: 0x5afb59f3 Exception code: 0xc0000005 Fault offset: 0x00000000000ea9ef Faulting process id: 0x26e8 Faulting application start time: 0x01d5be86a4dfdeb0 Faulting application path: B:\P3D\Prepar3D.exe Faulting module path: B:\P3D\WebSimBrowser\CEF4FSXP3DXP.67\64\libcef.dll Report Id: e2e8e914-bf05-4ec6-90b1-bfacbe6b381d Faulting package full name: Faulting package-relative application ID: Hope you can get the thing working Rgds, Metod Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted December 29, 2019 Deputy Sheriffs Share Posted December 29, 2019 @metodpWhat version of the Airbus are you using? Link to comment Share on other sites More sharing options...
metodp 1 Posted December 30, 2019 Share Posted December 30, 2019 @Secondator 1.0.0.5 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 30, 2019 Aerosoft Share Posted December 30, 2019 Started the sim with Admin rights? Link to comment Share on other sites More sharing options...
metodp 1 Posted December 30, 2019 Share Posted December 30, 2019 @Mathijs Kok yes Link to comment Share on other sites More sharing options...
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