A-330 + KEWR = CTD

[IBE1133 1]

Hi,

When I start from active runway (22, today) in KEWR (Drzewiecki Design, New York Airports) with my brand new A-330, my P3D v4.5 HF2 crashes to desktop. Same when approaching the same runway.

I am not stating who is responsible for what, but the fact is that it is not happening with my Maddog... Am I the only one?

Thanks in advance

[Aerosoft Team [Inactive Account] 51558]

And is there an error shown on screen or in the Windows event log?

[IBE1133 1]

Hi,

I have got two error entries at event viewer.

First entry:

 

 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2019-12-11T10:51:49.686831900Z" />

  <EventRecordID>12919</EventRecordID>

  <Channel>Application</Channel>

  <Computer>MyComputer</Computer>

  <Security />

  </System>

 <EventData>

  <Data>Prepar3D.exe</Data>

  <Data>4.5.13.32097</Data>

  <Data>5d8abf93</Data>

  <Data>ntdll.dll</Data>

  <Data>10.0.17763.831</Data>

  <Data>1f1a0210</Data>

  <Data>c0000005</Data>

  <Data>000000000005190f</Data>

  <Data>176c</Data>

  <Data>01d5b010a55db5ee</Data>

  <Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>

  <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>

  <Data>13b241f6-1381-4666-9cd7-835345da5e09</Data>

  <Data />

  <Data />

  </EventData>

  </Event>

 

2nd entry: .NET runtime error (translated into english)

 

 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>

  <Provider Name=".NET Runtime" />

  <EventID Qualifiers="0">1026</EventID>

  <Level>2</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2019-12-11T10:51:48.739342000Z" />

  <EventRecordID>12918</EventRecordID>

  <Channel>Application</Channel>

  <Computer>MyComputer</Computer>

  <Security />

  </System>

 <EventData>

  <Data>Application: Prepar3D.exe Framework version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception information: exception code c0000005, exception address 00007FFD8542190F</Data>

  </EventData>

  </Event>

 

and, of course, another information entry, telling about the app crash

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

  <Provider Name="Windows Error Reporting" />

  <EventID Qualifiers="0">1001</EventID>

  <Level>4</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2019-12-11T10:51:51.734333200Z" />

  <EventRecordID>12920</EventRecordID>

  <Channel>Application</Channel>

  <Computer>Aldebaran</Computer>

  <Security />

  </System>

<EventData>

  <Data>1272699256652710158</Data>

  <Data>4</Data>

  <Data>APPCRASH</Data>

  <Data>No disponible</Data>

  <Data>0</Data>

  <Data>Prepar3D.exe</Data>

  <Data>4.5.13.32097</Data>

  <Data>5d8abf93</Data>

  <Data>ntdll.dll</Data>

  <Data>10.0.17763.831</Data>

  <Data>1f1a0210</Data>

  <Data>c0000005</Data>

  <Data>000000000005190f</Data>

  <Data />

  <Data />

  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EC4.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER51E2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER51F3.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER51F1.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5201.tmp.txt</Data>

  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_5b9aabf2b82a23a25335819f3fe248c5d8dcc_1793b743_26745646</Data>

  <Data />

  <Data>0</Data>

  <Data>13b241f6-1381-4666-9cd7-835345da5e09</Data>

  <Data>268435456</Data>

  <Data>6fd5e18e0767f62f11a9893b1ab0410e</Data>

  <Data>0</Data>

  </EventData>

  </Event>

 

Unfortunately, no files are available now at C:\ProgramData\Microsoft\Windows\WER\Temp.

Hope this make sense to you.

Thanks ;-)

[Aerosoft Team [Inactive Account] 51558]

No, those errors are to generic.  Currently I have no idea what could cause an issue with this combination.