IBE1133 1 Posted December 11, 2019 Share Posted December 11, 2019 Hi, When I start from active runway (22, today) in KEWR (Drzewiecki Design, New York Airports) with my brand new A-330, my P3D v4.5 HF2 crashes to desktop. Same when approaching the same runway. I am not stating who is responsible for what, but the fact is that it is not happening with my Maddog... Am I the only one? Thanks in advance Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 11, 2019 Aerosoft Share Posted December 11, 2019 And is there an error shown on screen or in the Windows event log? Link to comment Share on other sites More sharing options...
IBE1133 1 Posted December 16, 2019 Author Share Posted December 16, 2019 Hi, I have got two error entries at event viewer. First entry: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-12-11T10:51:49.686831900Z" /> <EventRecordID>12919</EventRecordID> <Channel>Application</Channel> <Computer>MyComputer</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.5.13.32097</Data> <Data>5d8abf93</Data> <Data>ntdll.dll</Data> <Data>10.0.17763.831</Data> <Data>1f1a0210</Data> <Data>c0000005</Data> <Data>000000000005190f</Data> <Data>176c</Data> <Data>01d5b010a55db5ee</Data> <Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data> <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data> <Data>13b241f6-1381-4666-9cd7-835345da5e09</Data> <Data /> <Data /> </EventData> </Event> 2nd entry: .NET runtime error (translated into english) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-12-11T10:51:48.739342000Z" /> <EventRecordID>12918</EventRecordID> <Channel>Application</Channel> <Computer>MyComputer</Computer> <Security /> </System> <EventData> <Data>Application: Prepar3D.exe Framework version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception information: exception code c0000005, exception address 00007FFD8542190F</Data> </EventData> </Event> and, of course, another information entry, telling about the app crash <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-12-11T10:51:51.734333200Z" /> <EventRecordID>12920</EventRecordID> <Channel>Application</Channel> <Computer>Aldebaran</Computer> <Security /> </System> <EventData> <Data>1272699256652710158</Data> <Data>4</Data> <Data>APPCRASH</Data> <Data>No disponible</Data> <Data>0</Data> <Data>Prepar3D.exe</Data> <Data>4.5.13.32097</Data> <Data>5d8abf93</Data> <Data>ntdll.dll</Data> <Data>10.0.17763.831</Data> <Data>1f1a0210</Data> <Data>c0000005</Data> <Data>000000000005190f</Data> <Data /> <Data /> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EC4.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER51E2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER51F3.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER51F1.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5201.tmp.txt</Data> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_5b9aabf2b82a23a25335819f3fe248c5d8dcc_1793b743_26745646</Data> <Data /> <Data>0</Data> <Data>13b241f6-1381-4666-9cd7-835345da5e09</Data> <Data>268435456</Data> <Data>6fd5e18e0767f62f11a9893b1ab0410e</Data> <Data>0</Data> </EventData> </Event> Unfortunately, no files are available now at C:\ProgramData\Microsoft\Windows\WER\Temp. Hope this make sense to you. Thanks ;-) Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 17, 2019 Aerosoft Share Posted December 17, 2019 No, those errors are to generic. Currently I have no idea what could cause an issue with this combination. Link to comment Share on other sites More sharing options...
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