Hi,

 

When I try to update the A330 for the lasted hotfix, the updater stops and close around downloading. I run it as Admin and have turn off the F/W. Please help.

Following as All my Airbus Pro's including the new A330 don't seem to be updating. I run the updater for all 3 aircraft and it downloads extracts then closes the updater. Re-open and all 3 aircraft still show red and installed version is the same as previous to attempting to update. I run the updater as admin with no luck.

 

Any help appreciated,

Jason

The most obvious cause is that there are still files locked ,(P3D takes a loooong time to fully close).

Reboot and then try it again, make sure you have administrative rights.

 

If that fails try right clicking the exe and select 'Run as Administrator'

Hi Mr. Kok

 

I have tried the things you mentioned and no luck 😞  see the attached XML files. They look fine to me

as_a330_prof.xml asupdater.xml

Okay I discussed it with Hans who made the tool and he has no idea, perhaps the files will give him some direction.

We have a possible idea.... if you store your files in a location that Windows protects (like Program Files) it might be impossible to insert the new files as Windows simply prevents it. I added that to the manual:  

 

But it might be you only saw the manual after installing.

I just experienced the same problem.

Just shut the Update down with the task manager, wait a minute and try again. For me it looks like there was a hick up with the server connection.

 

Ok, thanks 🙂 I will try and see

It looks like it's installed:

 

Installing Aerosoft A330 Professional Version 1.0.0.1
=====================================================

Unpacking d:\Program Files (x86)\aerosoft\Aerosoft A330 Professional\add-on.xml
Unpacking d:\Program Files (x86)\aerosoft\Aerosoft A330 Professional\Documentation\Vol1-In P3D.pdf
Unpacking d:\Program Files (x86)\aerosoft\Aerosoft A330 Professional\Readme.txt
Unpacking d:\Program Files (x86)\aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\AB_Systems\Checklist.xml
Unpacking d:\Program Files (x86)\aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\AB_Systems\Copilot.xml
Unpacking d:\Program Files (x86)\aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A333 RR Professional\aircraft.cfg
Unpacking C:\Users\Frank.DESKTOP-5UE7EJV\Documents\Aerosoft\General\A3XX EFB\A330\assets\charts\js\index.js
Unpacking C:\Users\Frank.DESKTOP-5UE7EJV\Documents\Aerosoft\General\A3XX EFB\A330\assets\charts\js\modules\apiClient.js
Unpacking C:\Users\Frank.DESKTOP-5UE7EJV\Documents\Aerosoft\General\A3XX EFB\A330\assets\charts\js\modules\chartViewHelper.js

Yes that path might really be the issue. Blame Microsoft and not us.

Hello
ASUpdater.exe (The file looks corrupted) but try it as Admin

just tried it, it worked

6 minutes ago, Captain Eagle said:

Hello
ASUpdater.exe (The file looks corrupted) but try it as Admin

just tried it, it worked

I always install as ADMIN.

 

51 minutes ago, Captain Eagle said:

Hello
ASUpdater.exe (The file looks corrupted) but try it as Admin

just tried it, it worked

 

Corrupted in what way?

44 minutes ago, lindbergh72 said:

I always install as ADMIN.

 But there is a difference between install as admin and with administrative rights.

 

But to be honest it is pretty clear the issue is that your OS simply does not allow our updater to edit files in that path. Absolutely nothing we can do about that. We have over 4000 downloads of the updater file that fails on your system, so we are pretty sure the issue is not with the file.

Problem solved! I installed the A330 under D:\P3Dv4\Addon Scenery

🙂 thanks for your input.

 

Merry Xmas .

 

 

I did the same and uninstalled and re-installed all 3 Busses to the main P3D folder and the updater works as it should. Thanks for the info and knowledge for next time.

 

Jason

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