Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 11, 2019 Aerosoft Share Posted December 11, 2019 generale84, we are unable to assist with windows issues. sorry. Link to comment Share on other sites More sharing options...
xelement 0 Posted December 11, 2019 Share Posted December 11, 2019 developers are not to blame! ... windows are to blame Link to comment Share on other sites More sharing options...
apaloosa96 4 Posted December 11, 2019 Share Posted December 11, 2019 And how to change the user folder name? It´s not a good option to change it.... any help would be so much apreciated Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 11, 2019 Deputy Sheriffs Share Posted December 11, 2019 1 hour ago, xelement said: developers are not to blame! ... windows are to blame  If the problem resides in the local system itself how should we fix it from here? Maybe trying to think a little bit about what has been said before writing sarcastic comments would not be the worst idea. Sorry, but that really needed to be said!    18 minutes ago, apaloosa96 said: any help would be so much apreciated  Do you have your user folder linked to MS OneDrive?  Link to comment Share on other sites More sharing options...
xelement 0 Posted December 11, 2019 Share Posted December 11, 2019 22 minutes ago, apaloosa96 said: And how to change the user folder name? It´s not a good option to change it.... any help would be so much apreciated  Google has a lot of information. On the first windows update, onedrive will appear again, it will be necessary to disconnect again. It didn’t help me. Link to comment Share on other sites More sharing options...
apaloosa96 4 Posted December 11, 2019 Share Posted December 11, 2019 6 minutes ago, Tom A320 said:  If the problem resides in the local system itself how should we fix it from here? Maybe trying to think a little bit about what has been said before writing sarcastic comments would not be the worst idea. Sorry, but that really needed to be said!     Do you have your user folder linked to MS OneDrive?   No I don´t have it linked to OneDrive, I have OneDrive fully uninstalled in my pc..... Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 11, 2019 Deputy Sheriffs Share Posted December 11, 2019 8 minutes ago, apaloosa96 said: No I don´t have it linked to OneDrive, I have OneDrive fully uninstalled in my pc.....  Please open a command window (cmd.exe), call the SET command and show us a screenshot of the window.  Link to comment Share on other sites More sharing options...
generale84 156 Posted December 12, 2019 Share Posted December 12, 2019 12 hours ago, Tom A320 said:  Please open a command window (cmd.exe), call the SET command and show us a screenshot of the window.  this mine: Please login to display this image.  Link to comment Share on other sites More sharing options...
generale84 156 Posted December 12, 2019 Share Posted December 12, 2019 I'm also try to modify only the web address of one standard links; obtain always a new error: Please login to display this image. Tried to modify FlightAware address with standard google.com page Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 12, 2019 Deputy Sheriffs Share Posted December 12, 2019 Please disable your Windows firewall (or any similar solution you might have installed on your machine) and anti virus program temporarily and give it another try. Â Link to comment Share on other sites More sharing options...
generale84 156 Posted December 12, 2019 Share Posted December 12, 2019 Windows firewall is always disable to avoid issue with P3D and they addons; I don't think is the problem. I suppose is something about directory. Maybe is possible to have a new way to add/remove links in the EFB, like .pdf file in EFF, obiviusly using the A330 Config Manager? Link to comment Share on other sites More sharing options...
Volkerschwarz 0 Posted December 12, 2019 Share Posted December 12, 2019 Same here, antivirus programs are off. link like google or foreflight are blocked Link to comment Share on other sites More sharing options...
ISPANEC25 0 Posted January 6, 2020 Share Posted January 6, 2020 On 12/9/2019 at 11:46 PM, xelement said: efb problem Please login to display this image.  On 12/11/2019 at 7:55 PM, Mathijs Kok said: Again, if you have a high ascii character in your path to your documents we can solve it. If not there is an issue with the standard path to your document fiolder that we can not solve.    I have the same problem with EFB, but I don't have OneDrive. I think the problem is in Cyrillic letters on the way to EFB(C:\Users\% cyrillic-username%\Documents\Aerosoft\General\A3XX EFB\A330). Can I transfer EFB files to a path without the Cyrillic alphabet and change the register with regedit or something different? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 6, 2020 Deputy Sheriffs Share Posted January 6, 2020 Did you manually add links to the file "user_links.txt"? If so, post the file and I might tell you hat the problem is. Link to comment Share on other sites More sharing options...
ISPANEC25 0 Posted January 6, 2020 Share Posted January 6, 2020 10 minutes ago, mopperle said: Did you manually add links to the file "user_links.txt"? If so, post the file and I might tell you hat the problem is.   I don’t know, but I had this problem right after installing the A330. I did not modify the userlinks file Please login to display this image. user_links.txt Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 7, 2020 Aerosoft Share Posted January 7, 2020 We will make the links menu optional because it causes issues for some people and we have no idea exactly why. As it is not very functional to begin with we feel that that is not a great loss. Link to comment Share on other sites More sharing options...
aymericmp 0 Posted January 8, 2020 Share Posted January 8, 2020 J'ai exactement le même chose et je ne suis pas doué en informatique besoins d'aide!! Car du coup je ne peux faire aucun vol! 2020-1-8_11-18-49-446.bmp Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 8, 2020 Deputy Sheriffs Share Posted January 8, 2020 6 minutes ago, aymericmp said: J'ai exactement le même chose et je ne suis pas doué en informatique besoins d'aide!! Car du coup je ne peux faire aucun vol! 2020-1-8_11-18-49-446.bmp 5.59 MB · 1 download Please post in english only in the english part of the forum. You can post oin french here: https://forum.aerosoft.com/index.php?/forum/572-francais/ And please attach screenshots in jpg format only. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 8, 2020 Aerosoft Share Posted January 8, 2020 3 hours ago, aymericmp said: J'ai exactement le même chose et je ne suis pas doué en informatique besoins d'aide!! Car du coup je ne peux faire aucun vol! 2020-1-8_11-18-49-446.bmp 5.59 MB · 1 download  We will make the links menu optional because it causes issues for some people and we have no idea exactly why. As it is not very functional to begin with we feel that that is not a great loss Link to comment Share on other sites More sharing options...
Josu 2 Posted February 27, 2020 Share Posted February 27, 2020 Is an update for customers with umlauts planned in the future? Â I don't dare to rename the user folder, because there will probably be a lot of other problems afterwards ... Link to comment Share on other sites More sharing options...
scampion 2 Posted March 1, 2020 Share Posted March 1, 2020 Hi !  I have the same issue with the EFB for the A318-319-320-321 ! Since my name is Sébastien, it doesn't recognize the "é" and the link is broken (I have the ERR_FILE_NOT_FOUND on the EFB).  Is a fix scheduled soon ?  Or maybe a file we can edit ? I had the exact same issue with the ASUpdater that didn’t recognize the airbus xml files in the « products » folder of ASUpdater and I resolved it by editing the path into the xml file.  Thanks in advance !  Regards,  Sébastien Link to comment Share on other sites More sharing options...
Josu 2 Posted March 8, 2020 Share Posted March 8, 2020 I would be grateful for a short feedback. Thank you very much! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted March 8, 2020 Deputy Sheriffs Share Posted March 8, 2020 Currently no updates on this currently. We are still looking to find a way to solve this. Apologies for the delay. Link to comment Share on other sites More sharing options...
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