ALESSIOTOLU 4 Posted December 9, 2019 Share Posted December 9, 2019 5 minutes ago, Tom A320 said: If you feel there is an issue with your order, please get in touch with Aerosoft Support. sorry Link to comment Share on other sites More sharing options...
miquelpp 27 Posted December 9, 2019 Share Posted December 9, 2019 Everything smooth here and final charge in my cc is 52 euros . Best. Miquel Link to comment Share on other sites More sharing options...
ALESSIOTOLU 4 Posted December 9, 2019 Share Posted December 9, 2019 6 minutes ago, Frank Docter said: Stop writing in capital letters! The next post will get deleted. AS is aware of the problems and are handling it. sorry Link to comment Share on other sites More sharing options...
Astro_Liam 15 Posted December 9, 2019 Share Posted December 9, 2019 What to do if we didnt get the 10% discount? Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted December 9, 2019 Share Posted December 9, 2019 1 minute ago, Astro_Liam said: What to do if we didnt get the 10% discount? Please send your order info to us at Aerosoft Support. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 9, 2019 Deputy Sheriffs Share Posted December 9, 2019 1 minute ago, Astro_Liam said: What to do if we didnt get the 10% discount? I would suggest to read through this topic. The problem has been already reported and answers are available. Link to comment Share on other sites More sharing options...
klisura 92 Posted December 9, 2019 Share Posted December 9, 2019 I'm a little bit confused about discounts. I remember that who bought one of the A320 family was going to pay 40 plus Vat. In fact if I proceed to checkout I got a voucher of 31% discount that brings the A330 to the final price of 49.48 (with Vat 22%). So, how to get the first 24 hours 10% discount? Link to comment Share on other sites More sharing options...
ALESSIOTOLU 4 Posted December 9, 2019 Share Posted December 9, 2019 6 minutes ago, DaveCT2003 said: We understand my friend.... I'm talking with someone who had the same issue and he's now downloading it. Please sign out of the shop, wait 10 minutes and try again. And... as Frank said, no caps please. ok thanks. now i try . i create a ticket in the aerosoft forum but no response. now i try with 10 min out of the shop. Link to comment Share on other sites More sharing options...
davidnorfolk96 15 Posted December 9, 2019 Share Posted December 9, 2019 8 minutes ago, DaveCT2003 said: We understand my friend.... I'm talking with someone who had the same issue and he's now downloading it. Please sign out of the shop, wait 10 minutes and try again. And... as Frank said, no caps please. i'll try this, thanks dave Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 9, 2019 Deputy Sheriffs Share Posted December 9, 2019 1 minute ago, klisura said: So, how to get the first 24 hours 10% discount? Please read through this topic. The problem has been already reported and answers are available. Bottom line: be patient, the problem is being worked on. Link to comment Share on other sites More sharing options...
matty260191 23 Posted December 9, 2019 Share Posted December 9, 2019 5 time attempting to download. please help. Link to comment Share on other sites More sharing options...
FWAviation 484 Posted December 9, 2019 Share Posted December 9, 2019 vor 5 Minuten, Tom A320 sagte: Please read through this topic. The problem has been already reported and answers are available. Bottom line: be patient, the problem is being worked on. Tom, I believe the discount will not be available for @klisura because she or he chose the upgrade option. Mathijs wrote in the preview topic: " If you use the upgrade options the discounts can not be stacked." Link to comment Share on other sites More sharing options...
klisura 92 Posted December 9, 2019 Share Posted December 9, 2019 Just now, FWAviation said: Tom, I believe the discount will not be available for @klisura because she or he chose the upgrade option. Mathijs wrote in the preview topic: " If you use the upgrade options the discounts can not be stacked." Now it works, 10% discount applied Link to comment Share on other sites More sharing options...
matty260191 23 Posted December 9, 2019 Share Posted December 9, 2019 mine was stacked. paid EURO 41.62. I have a voucher from when i waiting for the honeycomb yoke tat i couldn't use though. download done at last Link to comment Share on other sites More sharing options...
davidnorfolk96 15 Posted December 9, 2019 Share Posted December 9, 2019 19 minutes ago, DaveCT2003 said: We understand my friend.... I'm talking with someone who had the same issue and he's now downloading it. Please sign out of the shop, wait 10 minutes and try again. And... as Frank said, no caps please. i have just returned from using this tip and it's not there Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 9, 2019 Deputy Sheriffs Share Posted December 9, 2019 2 minutes ago, matty260191 said: mine was stacked. paid EURO 41.62. I have a voucher from when i waiting for the honeycomb yoke tat i couldn't use though. You can't sum up several discounts/vouchers. Link to comment Share on other sites More sharing options...
FWAviation 484 Posted December 9, 2019 Share Posted December 9, 2019 vor 4 Minuten, Tom A320 sagte: You can't sum up several discounts/vouchers. That's why I got charged 48.27 euros for the upgrade option (19 % VAT included), so I got no additional 10 % discount indeed. So there must have been an error in the case of the users who got the discount on top. Link to comment Share on other sites More sharing options...
ALESSIOTOLU 4 Posted December 9, 2019 Share Posted December 9, 2019 5 minutes ago, FWAviation said: That's why I got charged 48.29 euros for the upgrade option, so I got no additional 10 % discount indeed. So there must have been an error in the case of the users who got the discount on top. i just bought 49,48 euros. i left from the shop 15 mins but nothing appened. Link to comment Share on other sites More sharing options...
ALESSIOTOLU 4 Posted December 9, 2019 Share Posted December 9, 2019 10 minutes ago, davidnorfolk96 said: i have just returned from using this tip and it's not there same thing Link to comment Share on other sites More sharing options...
matty260191 23 Posted December 9, 2019 Share Posted December 9, 2019 it did stack the voucher for %30 off for being an owner of the airbuses and it also gave me another %10. i dunno what to tell you im not fussed lol it was cheaper for me. Please login to display this image. Link to comment Share on other sites More sharing options...
KurtisG 1 Posted December 9, 2019 Share Posted December 9, 2019 26 minutes ago, ALESSIOTOLU said: same thing Have you logged a ticket with AS Support? I've got an issue with being charged without having access to the product and AS have responded who are now looking into it? Log your ticket and they shall sort it for you. These kind of issues don't have quick resolutions. Link to comment Share on other sites More sharing options...
davidnorfolk96 15 Posted December 9, 2019 Share Posted December 9, 2019 Just now, KurtisG said: Have you logged a ticket with AS Support? I've got an issue with being charged without having access to the product and AS have responded who are now looking into it? Log your ticket and they shall sort it for you. These kind of issues don't have quick resolutions. bit of a joke this, i know launches can go wrong, but they're quick enough to take my payment. nearly 3 hours later i still don't have it. i also got a response from there ticket support which was as useful as a chocolate kettle. Link to comment Share on other sites More sharing options...
ALESSIOTOLU 4 Posted December 9, 2019 Share Posted December 9, 2019 1 minute ago, davidnorfolk96 said: bit of a joke this, i know launches can go wrong, but they're quick enough to take my payment. nearly 3 hours later i still don't have it. i also got a response from there ticket support which was as useful as a chocolate kettle. same thing . I paid for a ghost product I don't know what to do and who to talk to Link to comment Share on other sites More sharing options...
KurtisG 1 Posted December 9, 2019 Share Posted December 9, 2019 Just now, davidnorfolk96 said: bit of a joke this, i know launches can go wrong, but they're quick enough to take my payment. nearly 3 hours later i still don't have it. i also got a response from there ticket support which was as useful as a chocolate kettle. No I know I get it I really do! The main thing is that they will sort it out and we will be given the product we paid for. As for the response from the Helpdesk, yeah again, I know it's frustrating but the support desk won't be able too much as they won't be the ones sorting it out Link to comment Share on other sites More sharing options...
DUTCH1963 3 Posted December 9, 2019 Share Posted December 9, 2019 hi guys so to get the discount for having the airbus professional A318/321 bundle where do i insert the registration key . i bought the bundle at www.bol.com? never mind found it greetings martin denHollander DUTCH1963 Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.