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Marco Rivera

CRJ Pro error

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Good morning,

 

Recent I flew the CRJ from MSP to ORD and was on the JVL9 arrival. Clicking on the PFD to pop up the screen, I received an error followed by a frozen screen here is the error as quoted: Has anyone experienced this? 

 

Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93
Faulting module name: api.dll, version: 4.5.13.32097, time stamp: 0x5d8ac1b6
Exception code: 0xc000041d
Fault offset: 0x0000000000028690
Faulting process id: 0x1ad8
Faulting application start time: 0x01d5a6998dcdd8bd
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Program Files\Lockheed Martin\Prepar3D v4\api.dll
Report Id: 6b576973-2b97-47f8-9153-67ba910083dd
Faulting package full name: 
Faulting package-relative application ID: 

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Good morning, Marco.

 

Something similar happened to me earlier in the week. It has also happened to a couple other members when using the EFB and changing approach plates. The CRJ team is aware of the issue and I believe, from a post yesterday, that they have isolated the issue. A fix is being worked on.

 

In the meantime, what I have done with Chaseplane is create a preset that zooms into the PFD. This helps to keep everything stable. 

 

Cheers,

 

colin

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