Aviator3018@gmail.com 0 Posted November 26, 2019 Share Posted November 26, 2019 So I have ran the installer and given the correct details. Checked with a member of the aerosoft team. The error is the basic “email or code is incorrect” but they are correct. I have an internet connection and the FLEX64 and other FLEX services are running on automatic. Please just email me any responses. Thanks! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted November 27, 2019 Deputy Sheriffs Share Posted November 27, 2019 A frequent cause of this is trying to manually enter the codes. Have you tried copy/pasting the code from the order page in your shop account, being careful to not include any spaces? Also, check that you're entering the e-mail address that's shown on that page (copy/paste usually works there too, depending on browser). That's another cause of activation errors. Link to comment Share on other sites More sharing options...
luv2fly61 0 Posted December 10, 2019 Share Posted December 10, 2019 Same here. AS suggested same as Herman. I have tried any of the AS suggestions, NO LUCK. This is on the newly released A330. Maybe the AS should try our codes/serials before replying with such suggestions. I have a ticket opened # 34438. Hopefully will get a resolution soon. Link to comment Share on other sites More sharing options...
erikschlijper 4 Posted December 10, 2019 Share Posted December 10, 2019 Same issue here..... Solved for me, by redownloading installer and using chrome to copy/paste key and email Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted December 10, 2019 Deputy Sheriffs Share Posted December 10, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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