SamuelHeine 2 Posted November 25, 2019 Share Posted November 25, 2019 I just bought the new CRJ Prof. and after going through the installer (with anti-virus off and admin mode on), it gives all ok on regristration, but once in the cockpit, it shows up in the state it does when the plane isn't regristered. I have done 3 re-installs already, and not helping Please login to display this image. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted November 25, 2019 Developer Share Posted November 25, 2019 This means that the DLL didn't load. You can download and run these two files from Microsoft. Please only run one of them, test and only if it doesn't work, run the second: Visual C++ 2017 x64 Runtime: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads (vcredist.x64.exe for Visual Studio 2015, 2017 and 2019) DirectX June 2010 Redistributable: https://www.microsoft.com/en-us/download/details.aspx?id=8109 Please report if this fixes the issue. This is really important for future support requests. Link to comment Share on other sites More sharing options...
SamuelHeine 2 Posted November 25, 2019 Author Share Posted November 25, 2019 I installed the newest Visual C++ first, opened the CRJ, and still the same issue. then installed the June 2010 onto my desktop, opended CRJ, still same issue Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted November 25, 2019 Developer Share Posted November 25, 2019 Which operating system do you use? Link to comment Share on other sites More sharing options...
SamuelHeine 2 Posted November 25, 2019 Author Share Posted November 25, 2019 Windows 10* 64-bit Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 25, 2019 Aerosoft Share Posted November 25, 2019 And you are 100% sure you are using the very latest version of the sim? Link to comment Share on other sites More sharing options...
SamuelHeine 2 Posted November 25, 2019 Author Share Posted November 25, 2019 I am fairly certain, but let me try and pick up the newest p3d client (i suppose thats the most crucial one to have updated?) Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted November 25, 2019 Developer Share Posted November 25, 2019 P3D 4.5 with Hotfix 2 is required. Please check "<Installation Path>\Aerosoft CRJ Professional\SimObjects\Airplanes\Aerosoft CRJ Base\panel" for a file called "ASCRJ Pro.dll". Does the file exist? and if yes, what's its size and date? Please login to display this image. This is what your Help -> About Prepar3D should look like. Updating the client alone is fine for the CRJ. There are some other add-ons that require part of the P3D contents installer as well though. Link to comment Share on other sites More sharing options...
SamuelHeine 2 Posted November 25, 2019 Author Share Posted November 25, 2019 I had forgotten to update the newest client, so sorry.. thanks for quick help! Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted November 25, 2019 Developer Share Posted November 25, 2019 Thanks for letting us know. Great to hear that it works Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted November 25, 2019 Developer Share Posted November 25, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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