30K 2 Posted November 12, 2019 Share Posted November 12, 2019 Anybody else got no airport charts? Link to comment Share on other sites More sharing options...
johnsmith0508 0 Posted November 12, 2019 Share Posted November 12, 2019 hi, I am also experiencing the same issue. None of the airports that I have selected have any charts listed in the windows application. however, the web version has all of the charts available just fine edit: the web version seems to be listing the charts in a random-ish order. not sure if that is normal for the web version because I never use it, but I thought it was of note Link to comment Share on other sites More sharing options...
jn_carter 6 Posted November 12, 2019 Share Posted November 12, 2019 Yep, same problem. I hope Aerosoft will fix this soon! Link to comment Share on other sites More sharing options...
brambs2 0 Posted November 12, 2019 Share Posted November 12, 2019 Same issue here, no charts both on pc and Ios app. Link to comment Share on other sites More sharing options...
disco79stu 38 Posted November 12, 2019 Share Posted November 12, 2019 Same here. Order messed up and no charts visible. Please fix Aerosoft! Link to comment Share on other sites More sharing options...
Tobisky 0 Posted November 13, 2019 Share Posted November 13, 2019 Still not working... I hope they will fix it soon. I don't like the Jeppesen Style Link to comment Share on other sites More sharing options...
julio12345 0 Posted November 13, 2019 Share Posted November 13, 2019 +1 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 13, 2019 Deputy Sheriffs Share Posted November 13, 2019 Online again Link to comment Share on other sites More sharing options...
Quint van den Hazel 0 Posted November 13, 2019 Share Posted November 13, 2019 It is also not working for me Link to comment Share on other sites More sharing options...
BerndB 4 Posted November 13, 2019 Share Posted November 13, 2019 just checked right now while i´am posting this. No charts! Link to comment Share on other sites More sharing options...
julio12345 0 Posted November 13, 2019 Share Posted November 13, 2019 works ony online atm (https://navdatapro.aerosoft.com/) Windows Program is still inop. Brgds Link to comment Share on other sites More sharing options...
Rajko Kosir 0 Posted November 13, 2019 Share Posted November 13, 2019 +1 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 13, 2019 Aerosoft Share Posted November 13, 2019 We are working on that. Link to comment Share on other sites More sharing options...
max_iw1fbr 7 Posted November 13, 2019 Share Posted November 13, 2019 Nor the Ipad app..... Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 13, 2019 Aerosoft Share Posted November 13, 2019 We know, sorry. The issue has been found but it needs some massive uploads to solve. Link to comment Share on other sites More sharing options...
BerndB 4 Posted November 13, 2019 Share Posted November 13, 2019 Just for information, that only the airport charts not loading. The Route-Charts can be seen. If this may help... Link to comment Share on other sites More sharing options...
disco79stu 38 Posted November 13, 2019 Share Posted November 13, 2019 vor 1 hour , Mathijs Kok sagte: We know, sorry. The issue has been found but it needs some massive uploads to solve. What does that mean? Can you tell or estimate when we will be able to use the service again? It’s been almost 24 hours... Link to comment Share on other sites More sharing options...
DCLUB 2 Posted November 14, 2019 Share Posted November 14, 2019 Hi there, same here. I have this issue now for meanwhile roughly 40 hours. Whitnessed the same problem app. 2 weeks ago, where it was settled during the night. Please,please work very hard on it to solve that issue asap. Link to comment Share on other sites More sharing options...
disco79stu 38 Posted November 14, 2019 Share Posted November 14, 2019 Yea, still not working. Can we have an official statement on what exactly is going on and when it might be fixed? This is obviously not some minor server hickup, and the service is not a free fan-project. Crashes like that can always happen but please give the customers some info... Thanks! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted November 14, 2019 Deputy Sheriffs Share Posted November 14, 2019 13 minutes ago, disco79stu said: Can we have an official statement on what exactly is going on and when it might be fixed? This is obviously not some minor server hickup, and the service is not a free fan-project. Crashes like that can always happen but please give the customers some info... 15 hours ago, Mathijs Kok said: We know, sorry. The issue has been found but it needs some massive uploads to solve. Link to comment Share on other sites More sharing options...
disco79stu 38 Posted November 14, 2019 Share Posted November 14, 2019 vor 35 Minuten, Tom A320 sagte: ".... it needs some massive uploads to solve......" a) ... which we can not provide right now? b) ... which will take severaly more days to do? c) ... which are currently running and are almost done? d) ... which would make no sense right now, since the brand new and redesigned "NDP Charts App 2.0" will be available very shortly anyway Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 14, 2019 Aerosoft Share Posted November 14, 2019 We hope to be able to answer that today. It is all a very unexpected combination of technical and personal issues. Link to comment Share on other sites More sharing options...
DH2061 3 Posted November 14, 2019 Share Posted November 14, 2019 The charts are online however the font are not quite there yet, I know you are on it; just though it would be better to report it just in case. Please login to display this image. Link to comment Share on other sites More sharing options...
disco79stu 38 Posted November 14, 2019 Share Posted November 14, 2019 vor 2 Stunden , DH2061 sagte: The charts are online however the font are not quite there yet, I know you are on it; just though it would be better to report it just in case. Well, still not working here. No charts, no order. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 14, 2019 Aerosoft Share Posted November 14, 2019 All should be working again. Link to comment Share on other sites More sharing options...
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