skysurfer 6 Posted September 7, 2019 Share Posted September 7, 2019 Greetings. I just installed PFPX in new PC and it crashes in few seconds after start. Thanks Faulting application name: PFPX.exe, version: 2.0.3.0, time stamp: 0x5c0e3189 Faulting module name: ntdll.dll, version: 10.0.17134.799, time stamp: 0x636bcb43 Exception code: 0xc0000005 Fault offset: 0x00023259 Faulting process id: 0x2e74 Faulting application start time: 0x01d5653aa24274d1 Faulting application path: F:\P3D Programs\PFPX\Professional Flight Planner X\PFPX.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 0b8037ae-e20a-4658-b073-da1fdc212117 Faulting package full name: Faulting package-relative application ID: -- PFPX.exe 2.0.3.0 5c0e3189 ntdll.dll 10.0.17134.799 636bcb43 c0000005 00023259 2e74 01d5653aa24274d1 F:\P3D Programs\PFPX\Professional Flight Planner X\PFPX.exe C:\Windows\SYSTEM32\ntdll.dll 0b8037ae-e20a-4658-b073-da1fdc212117 --- 1598943679117051259 1 APPCRASH Not available 0 PFPX.exe 2.0.3.0 5c0e3189 ntdll.dll 10.0.17134.799 636bcb43 c0000005 00023259 \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6CBA.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6D77.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6D97.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6D95.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6DA5.tmp.txt C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_PFPX.exe_b51b554874cf69b295e195c123459764d94e86_4c3cfa87_02f370d1 0 0b8037ae-e20a-4658-b073-da1fdc212117 268435456 b0fbbcd02a26b960063096cdf9a0c57b 0 Link to comment Share on other sites More sharing options...
Miguel_V 14 Posted September 7, 2019 Share Posted September 7, 2019 I, already a long time ago, had this problem, after several conversations in the forum, downloads, tests etc....... we managed to fix everything. I recommend you update EVERYTHING... Windows and applications, drivers etc.... Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 7, 2019 Author Share Posted September 7, 2019 I cannot think of anything else needs to be updated. Windows and all apps are shown up to date. Nothing is pending for a update. Link to comment Share on other sites More sharing options...
srcooke 422 Posted September 7, 2019 Share Posted September 7, 2019 Which versions of Microsoft vcredist are installed ? Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 7, 2019 Author Share Posted September 7, 2019 Please login to display this image. Link to comment Share on other sites More sharing options...
srcooke 422 Posted September 7, 2019 Share Posted September 7, 2019 Download the x86 and x64 2015-2019 vcredist HERE Uninstall your 2017 versions and reboot. Install the 2015/19 versions and again reboot. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 7, 2019 Deputy Sheriffs Share Posted September 7, 2019 Your MS V C++ redists are not update and some versions are missing. Check my screenshot: Please login to display this image. Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 7, 2019 Author Share Posted September 7, 2019 so I may need all those vcredist shown above? Link to comment Share on other sites More sharing options...
srcooke 422 Posted September 7, 2019 Share Posted September 7, 2019 They are combined Edward, so just the x86 and x64 link Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 7, 2019 Deputy Sheriffs Share Posted September 7, 2019 Yes, to be sure. Reason is that some applications (not sure about PFPX) ask not for the latest version of MS V C++, but a specific version. Unfortunately MS made their redistributables in a way, that for example the 2012 version is completely different to 2017 version. The 2017 version is not a update for older versions (or include their functionality), but is a completely different product. Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 7, 2019 Author Share Posted September 7, 2019 Ok great. Will start loading them. Will report back. Thanks for help. Link to comment Share on other sites More sharing options...
Driver170 6 Posted September 7, 2019 Share Posted September 7, 2019 I tried all above solutions many weeks ago and still get OOM and CTD. i just learn to live with it now. This one happened earlier PFPX.exe 2.0.3.0 5c0e3189 ntdll.dll 10.0.18362.1 9bbcb4a9 c0000005 0003e3ba 1e28 01d565acc651227b C:\Program Files (x86)\Professional Flight Planner X\PFPX.exe C:\WINDOWS\SYSTEM32\ntdll.dll 8084fdcf-c88a-4f3a-9e6d-5d8d8a23c144 Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 8, 2019 Author Share Posted September 8, 2019 13 hours ago, srcooke said: Download the x86 and x64 2015-2019 vcredist HERE Uninstall your 2017 versions and reboot. Install the 2015/19 versions and again reboot. Installed those from that link (updated below), still crashes. Please login to display this image. Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 8, 2019 Author Share Posted September 8, 2019 I saw another topic with the same issue. It was mentioned W10 version maybe an issue. I have W10 Pro v1803. Ii was mentioned upgrading to 1903 can make a difference. Now I need to find out how to upgrade. Link to comment Share on other sites More sharing options...
srcooke 422 Posted September 8, 2019 Share Posted September 8, 2019 3 minutes ago, skysurfer said: I saw another topic with the same issue. It was mentioned W10 version maybe an issue. I have W10 Pro v1803. Ii was mentioned upgrading to 1903 can make a difference. Now I need to find out how to upgrade. Try the update function HERE I tested the v2.03 installer on WIN10 1903 this morning where it functions without issue. Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 8, 2019 Author Share Posted September 8, 2019 on 1903. Still crashes Link to comment Share on other sites More sharing options...
skysurfer 6 Posted September 11, 2019 Author Share Posted September 11, 2019 Looks like problem is solved. I have opened a support ticket and I was suggested to run PFPX in compatibility mode and I can start PFPX with no problem. Thanks Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted September 11, 2019 Share Posted September 11, 2019 Happy to hear it's working for you! Best wishes! Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted September 11, 2019 Share Posted September 11, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.