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Greetings.

I just installed PFPX in new PC and it crashes in few seconds after start. 

Thanks

 

Faulting application name: PFPX.exe, version: 2.0.3.0, time stamp: 0x5c0e3189
Faulting module name: ntdll.dll, version: 10.0.17134.799, time stamp: 0x636bcb43
Exception code: 0xc0000005
Fault offset: 0x00023259
Faulting process id: 0x2e74
Faulting application start time: 0x01d5653aa24274d1
Faulting application path: F:\P3D Programs\PFPX\Professional Flight Planner X\PFPX.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0b8037ae-e20a-4658-b073-da1fdc212117
Faulting package full name: 
Faulting package-relative application ID: 

--

PFPX.exe
      2.0.3.0
      5c0e3189
      ntdll.dll
      10.0.17134.799
      636bcb43
      c0000005
      00023259
      2e74
      01d5653aa24274d1
      F:\P3D Programs\PFPX\Professional Flight Planner X\PFPX.exe
      C:\Windows\SYSTEM32\ntdll.dll
      0b8037ae-e20a-4658-b073-da1fdc212117

 

 

---

 

      1598943679117051259
      1
      APPCRASH
      Not available
      0
      PFPX.exe
      2.0.3.0
      5c0e3189
      ntdll.dll
      10.0.17134.799
      636bcb43
      c0000005
      00023259
       
       
      \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6CBA.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6D77.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6D97.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6D95.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6DA5.tmp.txt
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_PFPX.exe_b51b554874cf69b295e195c123459764d94e86_4c3cfa87_02f370d1
       
      0
      0b8037ae-e20a-4658-b073-da1fdc212117
      268435456
      b0fbbcd02a26b960063096cdf9a0c57b
      0

 

 

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I, already a long time ago, had this problem, after several conversations in the forum, downloads, tests etc....... we managed to fix everything.

I recommend you update EVERYTHING... Windows and applications, drivers etc....

 

 

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I cannot think of anything else needs to be updated. Windows and all apps are shown up to date. Nothing is pending for a update. 

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Download the x86 and x64 2015-2019 vcredist HERE

 

Uninstall your 2017 versions and reboot.

 

Install the 2015/19 versions and again reboot.

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Your MS V C++ redists are not update and some versions are missing. Check my screenshot:
2019-09-07_17h25_05.png

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Yes, to be sure. Reason is that some applications (not sure about PFPX) ask not for the latest version of MS V C++, but a specific version. Unfortunately MS made their redistributables in a way, that for example the 2012 version is completely different to 2017 version. The 2017 version is not a update for older versions (or include their functionality), but is a completely different product.

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I tried all above solutions many weeks ago and still get OOM and CTD. i just learn to live with it now.

 

This one happened earlier

 

PFPX.exe
      2.0.3.0
      5c0e3189
      ntdll.dll
      10.0.18362.1
      9bbcb4a9
      c0000005
      0003e3ba
      1e28
      01d565acc651227b
      C:\Program Files (x86)\Professional Flight Planner X\PFPX.exe
      C:\WINDOWS\SYSTEM32\ntdll.dll
      8084fdcf-c88a-4f3a-9e6d-5d8d8a23c144

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13 hours ago, srcooke said:

Download the x86 and x64 2015-2019 vcredist HERE

Uninstall your 2017 versions and reboot.

Install the 2015/19 versions and again reboot.

 

Installed those from that link (updated below), still crashes. 

2019-09-07_235930.png

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I saw another topic with the same issue. It was mentioned W10 version maybe an issue. I have W10 Pro v1803. Ii was mentioned upgrading to 1903 can make a difference. Now I need to find out how to upgrade. 

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3 minutes ago, skysurfer said:

I saw another topic with the same issue. It was mentioned W10 version maybe an issue. I have W10 Pro v1803. Ii was mentioned upgrading to 1903 can make a difference. Now I need to find out how to upgrade. 

 

Try the update function HERE

 

I tested the v2.03 installer on WIN10 1903 this morning where it functions without issue.

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Looks like problem is solved. I have opened a support ticket and I was suggested to run PFPX in compatibility mode and I can start PFPX with no problem. 

Thanks  

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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