Dash121 0 Posted August 24, 2019 Share Posted August 24, 2019 Hi I do not seem able to login to my shop account, is anyone else having problems? Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted August 24, 2019 Share Posted August 24, 2019 I just tried with two different shop accounts, and it's working fine for me. Best wishes. Link to comment Share on other sites More sharing options...
Dash121 0 Posted August 24, 2019 Author Share Posted August 24, 2019 Too many failed login attempts. Your account has been temporarily deactivated - Please try again in a few minutes! This is all I get,not changed anything on my account. Your access data could not be assigned to a user. And this. Link to comment Share on other sites More sharing options...
Dash121 0 Posted August 24, 2019 Author Share Posted August 24, 2019 So I request a new p/word click the link and get this, Sorry, there is a problem You are not awaiting validation for a lost password request. Error code: 2S151/1 Unread Content Mark site read Home Ok ignore last post I opened an old request, still cannot log in though. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted August 24, 2019 Share Posted August 24, 2019 We're looking into this. Please verify that your email account that you signed up in the forum with is still your best email address for us to contact you at, and if not change it. I've notified the person to help you with this, and hopefully you'll hear back from him soon via the email address in your forum account. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted August 24, 2019 Deputy Sheriffs Share Posted August 24, 2019 No problem with the login. @Dash121 Make sure that you clear your browser cache before trying to login again. Do you use any browser extensions blocking sites andor scripts? If so turn them off. If have seen something similar on other sites with those extensions. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted August 24, 2019 Share Posted August 24, 2019 1 minute ago, mopperle said: No problem with the login. @Dash121 Make sure that you clear your browser cache before trying to login again. Great point (I've not had my coffee yet this morning). Alternatively, you can try a different web browser. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 24, 2019 Aerosoft Share Posted August 24, 2019 The shop system blocks the account when it gets a certain number of failed logins. We do that to prevent accounts being hacked. If you did not logging many times somebody has used your email to try to login. I believe it is reset after 24 hours but drop is a mail at support@aerosoft.com and we'll keep an eye on it. Link to comment Share on other sites More sharing options...
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