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v1.2.5.0 bug report. Crash after loading company route or insert the take off and landing airport.


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I don't know what's going on with it. On the begining I updated to 1.2.5.0 by updater. The bug appeared. Then I  saw a topic on the forum that shows need to reinstall the new version. So I uninstalled the old one by uninstaller. Then after reintsall the brand new version, I hope the bug would disappear. But it's still there. After loaded the the cold and dark state. After insert the airport informations P3D crash out immediately.

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  • Deputy Sheriffs

Please post the detailed error message. You may find it in the Windows Eventviewer.

8 minutes ago, HarrisonHuang said:

On the begining I updated to 1.2.5.0 by updater.

I am 100% sure you didnt do this, because it is simply impossible.

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16 minutes ago, mopperle said:

Please post the detailed error message. You may find it in the Windows Eventviewer.

I am 100% sure you didnt do this, because it is simply impossible.

 

But after uninstall the old old one and intall the new version. The bug still there.

18 minutes ago, mopperle said:

Please post the detailed error message. You may find it in the Windows Eventviewer.

I am 100% sure you didnt do this, because it is simply impossible.

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2019-08-08T12:29:11.215777100Z" />
  <EventRecordID>20784</EventRecordID>
  <Channel>Application</Channel>
  <Computer>DESKTOP-HUANG</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Prepar3D.exe</Data>
  <Data>4.5.12.30293</Data>
  <Data>5cd47aad</Data>
  <Data>ucrtbase.dll</Data>
  <Data>10.0.18362.267</Data>
  <Data>080a13f7</Data>
  <Data>c0000409</Data>
  <Data>000000000006bc78</Data>
  <Data>2520</Data>
  <Data>01d54de35bc6cf7e</Data>
  <Data>C:\Games\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
  <Data>C:\Windows\System32\ucrtbase.dll</Data>
  <Data>3a144cd8-2749-4271-a8e6-d0d6530f22e3</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
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  • Deputy Sheriffs

The ucrtbase.dll is a weird one, which can have multiple reasons and nearly all of them are not related to the addon, but a broken installation of P3D or the addon or certain Windows files.

Google for "P3D ucrrtbase.dll" you'll find a lot of similar problems and solutions.

For the moment I would do the following:

- uninstall the Airbus

- remeove any remeing folders

- reboot your PC

- install version 1.2.5.0

- reboot your PC

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Just now, mopperle said:

The ucrtbase.dll is a weird one, which can have multiple reasons and nearly all of them are not related to the addon, but a broken installation of P3D or the addon or certain Windows files.

Google for "P3D ucrrtbase.dll" you'll find a lot of similar problems and solutions.

For the moment I would do the following:

- uninstall the Airbus

- remeove any remeing folders

- reboot your PC

- install version 1.2.5.0

- reboot your PC

OK. I will try it again. If the bug still there, I will reinstall the whole system and the P3D. But it will cost me a day to do that. It's the last thing I want to do.

Thanks a lot !!!!!!

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  • Deputy Sheriffs
16 minutes ago, HarrisonHuang said:

But other plane like PMDG works fine.

That doesnt man anyting. The Airbus is simply calling a Windows function and as a system file is broken, the Airbus crashes.

And when you do the search i recommended, you will see that it happen in many other occasions, incl. PMDG ;)

Btw., which exact Windows version are you using?

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39 minutes ago, mopperle said:

That doesnt man anyting. The Airbus is simply calling a Windows function and as a system file is broken, the Airbus crashes.

And when you do the search i recommended, you will see that it happen in many other occasions, incl. PMDG ;)

Btw., which exact Windows version are you using?

I‘m using ’windows 10 1903 workstation

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