timmee62 0 Posted July 18, 2019 Share Posted July 18, 2019 Hi, I bought a single dataset (1907 R1) but did not update all my addons in time before the new cycle came out (1908). I made a backup but this looks like it has to be for each addon - I didn't realise that. Is there any way I can still acces the 1907 cycle so that I can update the other addons? Thanks Tim Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 19, 2019 Aerosoft Share Posted July 19, 2019 I am sorry we are not allowed to allow access to older datasets. Link to comment Share on other sites More sharing options...
timmee62 0 Posted July 19, 2019 Author Share Posted July 19, 2019 Thanks for your response. It is frustrating though when buying a single dataset that you only might get a few days to download before it becomes unavailable. I think it would be a good idea to make this clearer so that people can see when to wait until the next cycle before buying. I would have waited a few days had I known. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted July 19, 2019 Deputy Sheriffs Share Posted July 19, 2019 7 minutes ago, timmee62 said: so that people can see when to wait until the next cycle before buying That's the reason why there is a list on the product page showing you when the next cycle is released: Please login to display this image. Link to comment Share on other sites More sharing options...
timmee62 0 Posted July 19, 2019 Author Share Posted July 19, 2019 OK, thanks again for getting back to me and point taken :) I'm maybe being pedantic, but I still feel like it could be made clearer that you MUST download and make backups of for all admins before the date expires. Or perhaps a pop-up when you start the data manager program to warn when data expiry is imminent. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted July 19, 2019 Deputy Sheriffs Share Posted July 19, 2019 46 minutes ago, timmee62 said: but I still feel like it could be made clearer that you MUST download and make backups of for all admins before the date expires Yes, I personally agree with you here. Link to comment Share on other sites More sharing options...
timmee62 0 Posted July 19, 2019 Author Share Posted July 19, 2019 Cheers I guess I got caught out by not checking the dates first but I wouldn't want other people to find themselves in the same situation. Appreciate the responses anyway. Thanks Link to comment Share on other sites More sharing options...
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