We like to know how you feel about the forums and the way we handle them, so if you a few seconds please answer the four questions posted here: 
https://forum.aerosoft.com/index.php?/topic/147548-how-are-we-doing-with-support-on-the-forum-do-read-the-text-below-the-poll/. But please, please, read the text below the poll. If you think we do bad we want to know why.

 

Jump to content
ch4rles50

PFPX - Not responding on startup

Recommended Posts

Hi,

 

I saw an old post with this same issue but no decisive fix was reached. When I start PFPX it doesn't fully load and clicking anywhere on the screen causes it to not respond and ultimately crash.

 Here is the error given.

 

http://prntscr.com/ofpay5

 

 

Share this post


Link to post

Hi Tom, thanks for the speedy reply

 

I tried reinstalling these and restarting the PC and no luck. Still not responding when opened

Share this post


Link to post
5 hours ago, ch4rles50 said:

When I start PFPX it doesn't fully load and clicking anywhere on the screen causes it to not respond and ultimately crash.

 

Has this been the case since install ?

 

If not what has changed, WIN10 1903, an addition to PFPX ?

  • Like 1

Share this post


Link to post

I've had PFPX for years and it's worked fine, I'm currently running WIN10 1809 and haven't changed anything to PFPX apart from adding aircraft files etc which have all been deleted during multiple reinstalls trying to get it to work.

Share this post


Link to post

Strange thing is that i never got PFPX running on a brand new PC under 1809, but when I upgraded to 1903 it worked without any problems. So I am sure that somehow Windows is involved. 

I suggest to make sure that everything is 100% up to date, Windows, .NET and all MS VC++ Redistributables. Install .NET and the Redistributables from scratch and let Windows Update run multiple times till definitely no updates are found.

  • Thanks 1

Share this post


Link to post

In addition to Otto's advice can you detail the steps taken to reinstall.

 

  • Thanks 1

Share this post


Link to post

I've just updated windows to 1903 and it's working fine now - though I've seen the same issue also posted with 1903 so not sure what has caused it and magically fixed.

 

Thanks for your guys' time.

Share this post


Link to post
10 hours ago, ch4rles50 said:

I've just updated windows to 1903 and it's working fine now - though I've seen the same issue also posted with 1903 so not sure what has caused it and magically fixed.

 

Thanks for your guys' time.

 

Quite possibly your upgrade to 1903 reset .NET as v4.8 is distributed in that update.

Share this post


Link to post

I still have this problem. I've tried to uninstall and reinstall with the latest VC+ packages, but no luck. I must admit I'm not a frequent flyer so haven't used PFPX since June of this year.

 

One thing I find strange though is that even though PFPX doesn't respond, task manager reports that it uses about 8% of the CPU (so something is doing something). Is there any verbose logs etc. that could shed some light onto this?

 

I'm using W10 1903.

Share this post


Link to post

*lol* had I bother to check around a bit more. The problem is KB4506991, that was relased mid-july. Removed it and it works again.

Share this post


Link to post

Thanks for posting your solution Petter, I have KB4506991 installed since 10th July and have not experienced any issues.

Share this post


Link to post

It turned about to be a very short-lived solution 😕 I was able to run PFPX (start, update routes etc.) after uninstallation of KB (and restart), but after a second restart I'm no longer able to start PFPX (back to not responding). 

 

*arrrgh* something .net at least

 

Any tips for some detailed/verbose alternatively some debugging options that can be enabled?

Share this post


Link to post

Have you tried reinstalling .NET ?

 

From control panel / programs & features / turn windows features on or off.

 

Untick .NET Framework 4.8 - reboot

 

Same process and untick .NET framework 3.5 - reboot

 

Reverse the process and select each in turn with reboot.

 

Run window update.

 

I would also then reinstall the vcredist 2015-2019 runtimes

Share this post


Link to post

Thanks for the tips Stephen !

 

Tried to remove .Net (both as you mentioned), but no success. Also tried to reinstall VC.

 

Is there any debugging tools available?

 

/Petter

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...