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Can't load PFPX flight plans into CRJ

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After I updated nav data I made a flight plan and loaded it into CRJ. It didn't give me Load error but I wasn't paying attention and didn't see that even though the plan was supposed to be loaded the route in FMC was completely empty (LJLJLSZH-Empty.flp). Than I made another flight plan in PFPX and this one again gave me Load error as all the previous plans I created for CRJ. I have Navigraph subscription and the nav data is up to date in PFPX and CRJ. So, there's no way I can load flight plan made with PFPX into CRJ - it either gives me Load error or the route is empty. Please help!

LJLJLSZH-Empty.flp LSZHLJLJ-LoadError.flp

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The empty flightplan doesn't look like a complete CRJ flightplan to me. That probably explains why it's empty.

I have to check the second flightplan with the debugger later today.

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The second flightplan fails to load because of this:

Airway3=DCT
Airway3FROM=GEDSO
Airway3TO=VEKEN

 

Directs are supposed to look like this:
DctWpt1=DAVID
DctWpt1Coordinates=-4.920308,55.625883

 

Using DCT as airway name is a bug in PFPX.

 

Flightplan File Documentation: CRJ Flightplan Format.pdf

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Both flightplans were generated by PFPX.

So, is there anything I can do to use PFPX to generate working CRJ flightplans?

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I'm moving this thread over to the PFPX support forum. The people over there should be able to help you.

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Not a single response from the support for almost two weeks now. 

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PFPX support is non-existent. 

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I will ask the Product Manager to contact the developers.

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4 hours ago, Mathijs Kok said:

I will ask the Product Manager to contact the developers.

 

Please do, because no response at all for almost a month now really doesn't look good.

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I actually did get somewhat generic response from PFPX support about two months ago but nothing since. I'm not sure I'd call this Support. 

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After 4 months still absolutely nothing apart from one generic response about three months ago. I mean, just say you can't solve the issue or something. PFPX support is practically non-existent. Very bad.

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