Mejjo 14 Posted June 22, 2019 Share Posted June 22, 2019 Hi there, I have just purchased Gran Canaria from JustFlight. I extracted all the files and run the installer, When i get to the email / serial boxes its telling me the serial is wrong. I've never had a situation like this before so a bit clueless. The serial seems to look different to any other simwings / aerosoft serial i've bad before. Not sure what to do really. I have contacted JustFlight too but thought i would here in case there is any info or anyone else has the same issue. Thank you. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted June 22, 2019 Share Posted June 22, 2019 9 minutes ago, Mejjo said: Hi there, I have just purchased Gran Canaria from JustFlight. I extracted all the files and run the installer, When i get to the email / serial boxes its telling me the serial is wrong. I've never had a situation like this before so a bit clueless. The serial seems to look different to any other simwings / aerosoft serial i've bad before. Not sure what to do really. I have contacted JustFlight too but thought i would here in case there is any info or anyone else has the same issue. Thank you. PM me the serial number please? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 22, 2019 Deputy Sheriffs Share Posted June 22, 2019 39 minutes ago, Mejjo said: I have just purchased Gran Canaria from JustFlight. And you are sure that you bought the Simwings version? There are 2 products from different devs. Link to comment Share on other sites More sharing options...
Mejjo 14 Posted June 22, 2019 Author Share Posted June 22, 2019 10 minutes ago, mopperle said: And you are sure that you bought the Simwings version? There are 2 products from different devs. Yep, They seem to only have one version on their store from what i could see. I purchased it from there latest releases section. https://www.justflight.com/product/canary-islands-professional-gran-canaria Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 22, 2019 Deputy Sheriffs Share Posted June 22, 2019 There is another one for FSX only, but when you bought the one from your link, it should be OK. When you inserted the serial number via C&P, did you make sure that there is not a space at the beginning and/or end of the number? Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted June 22, 2019 Share Posted June 22, 2019 For certain, the serial number format is completely wrong. User is going to address with JustFlight. Thanks for your help Otto! Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted June 22, 2019 Share Posted June 22, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.