scotthardy97 0 Posted June 2, 2019 Share Posted June 2, 2019 hi guys. Just bought the product yesterday and I've had nothing but hassle with these textures and there is no sound either ( to clarify I have reinstalled as admin and P3D is version 4.5 and done this 3 times). the aircraft was installed following instructions and updated with Aerosoft updater as soon as my PC restarted and I still get this issue? any help is much appreciated :) - Scott Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 3, 2019 Deputy Sheriffs Share Posted June 3, 2019 Make sure you update to the latest version via the ASUpdateras described here: Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 3, 2019 Aerosoft Share Posted June 3, 2019 Where is the product installed? Link to comment Share on other sites More sharing options...
scotthardy97 0 Posted June 3, 2019 Author Share Posted June 3, 2019 4 hours ago, Mathijs Kok said: Where is the product installed? it is currently installed in my main P3D folder on my C drive as well as the aerosoft main files as well. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 3, 2019 Aerosoft Share Posted June 3, 2019 That might be the issue as P3D officially requires add-ons to be separated from the sim. For very good reasons. I got all my add-ons on my NAS drive and installing a complete new version of the sim is half an hour work instead of the two days it used to be. Link to comment Share on other sites More sharing options...
scotthardy97 0 Posted June 3, 2019 Author Share Posted June 3, 2019 1 hour ago, Mathijs Kok said: That might be the issue as P3D officially requires add-ons to be separated from the sim. For very good reasons. I got all my add-ons on my NAS drive and installing a complete new version of the sim is half an hour work instead of the two days it used to be. So I should move the aerosoft folder and aircraft files to the add-ons folder? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 3, 2019 Deputy Sheriffs Share Posted June 3, 2019 Follow these recommendations: Link to comment Share on other sites More sharing options...
scotthardy97 0 Posted June 3, 2019 Author Share Posted June 3, 2019 after making the new folder and total reinstall to the addon folder does not work even after the aerosoft updator updated the program the error still persists. Please login to display this image. Link to comment Share on other sites More sharing options...
moskito-x 1 Posted June 3, 2019 Share Posted June 3, 2019 Hello Scott, I guess (because of the St. Elmo's Fire ) you have saved a flight situation in pause mode. And no sound "and there is no sound either" Press the key "p" to end the pause mode and look if it's better. Sorry and ignore this post if it was not the problem. Thomas D. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 4, 2019 Aerosoft Share Posted June 4, 2019 And you installed with full administrative rights? Link to comment Share on other sites More sharing options...
scotthardy97 0 Posted June 5, 2019 Author Share Posted June 5, 2019 Yes I did as always Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 5, 2019 Aerosoft Share Posted June 5, 2019 In that case, I seriously suggest a full clean install of the sim. Something is wrong with your system. Like I said, you can keep on sending images and videos but they only will keep on showing what we keep saying that the issue is. Again, just look at your last vid. The moment the issue appears your FPS drops from a steady 30 to 16. Now that is average so you must have reached MUCH lower values there. Like the 0.3 earlier seen. That is what causes the problem. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 5, 2019 Deputy Sheriffs Share Posted June 5, 2019 Or at least you should clear your shaders folder and start with a fresh prepar3d.cfg Link to comment Share on other sites More sharing options...
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