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very long download times...


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I paid money for a product I have not received yet.

If I don't get it soon, I want my money back!

This is not right, I paid for a product I have not received yet!

 

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Brian,

 

I'm sorry that you're having problems.  I just tested our servers (downloading both the A318-A319 and A320=A321) from Amsterdam, the UK, and several places in the US including South Carolina (where you're posting from) and it worked spot on and VERY fast.  I did not experience any issues whatsoever, so the problem is either on  your system or with your ISP.

 

I recommend downloading a different web browser and trying to download again.

 

Looking forward to hearing back from you.

 

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The items I've downloaded in the past have always been very fast.

I'll keep trying and I did remind myself that a reboot never hurts!

I did start the A318/9 before I left for dinner and that has finished now.. 

ok, got the 320/1 going now. All seems much better.

Thanks.

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1 hour ago, briansommers said:

The items I've downloaded in the past have always been very fast.

I'll keep trying and I did remind myself that a reboot never hurts!

I did start the A318/9 before I left for dinner and that has finished now.. 

ok, got the 320/1 going now. All seems much better.

Thanks.

 

Most welcome.  I'm going to (optimistically) close this thread, so PM me if you have any issues that seem to come from our side.

 

Best wishes for Happy Flights!

 

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