Marius Zetterberg 0 Posted April 17, 2019 Share Posted April 17, 2019 Hi. Does any one know which password I am supposed to put in when trying to launch the .dmg file? I've tried the serial which is supposed to be used with the Windows version, but it doesn't work. Also tried my email, order number etc. with no luck. I wish these kind of instructions were available on the product page or download page. Please login to display this image. Link to comment Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1609 Posted April 17, 2019 Administrator Share Posted April 17, 2019 Hello Marius, there shall be another key available with your shop account to use it with a MAC. But please open a Support Ticket for this Key problem here: https://helpdesk.aerosoft.com/portal/home Put in your Order Number and where you have purchased and describe the problem there again. Then I get the ticket. Greets Heinz Link to comment Share on other sites More sharing options...
Marius Zetterberg 0 Posted April 17, 2019 Author Share Posted April 17, 2019 2 minutes ago, Heinz Flichtbeil said: Hello, there shall be another key available with your shop account to use it with a MAC. But please open a Support Ticket for this Key problem here: https://helpdesk.aerosoft.com/portal/home Put in your Order Number and where you have purchased and describe the problem there again. Then I get the ticket. Greets Heinz Thanks for your speedy reply. I already made a ticket. Let me know if you need any more information. Thanks, Marius Link to comment Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1609 Posted April 17, 2019 Administrator Share Posted April 17, 2019 ok, thank you. Greets Heinz Link to comment Share on other sites More sharing options...
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