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E:\Prepar3D v4\Prepar3D.exe C:\Windows\System32\ucrtbase.dll

i have this crash soon after departure from uuee and uudd...

 

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1 hour ago, gasparr said:

Yes it happens all the time, shortly after takeoff.

 

Do me a favor and try this and see if it makes a difference:

 

1. Delete your Prepar3d.cfg file

2. Delete your P3D Shaders folder.

 

Both will be rebuilt for you the next time you start P3D.

 

There are a few other things to try, such as ensuring all your addons are P3Dv4 compatible, and one of the first things I'd check is any scenery you're running for the airports you're flying in/out of, but first try the two things list above.

 

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And also confirm it is not a scenery issue by trying it at another airport. If that does not crash the aircraft try with those airports in the default state.

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No, unfortunately, none of the proposed methods have eliminated periodic ctd. The same thing happens with another user, we tried to solve the problem but unsuccessfully.

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is that other user in contact with us?

 

I tried three departures from both airports but am unable to replicate the issue. As you specifical mention these airports we simply have to assume the scenery plays a role.

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Another crash occurred shortly after departure from the uuee, during the flight of the crew. One more evening wasted.

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10 minutes ago, gasparr said:

Another crash occurred shortly after departure from the uuee, during the flight of the crew. One more evening wasted.

 

The good news is... this is not our software causing this, but we're still trying to help you.

 

Have you tried flying from a completely different airport?

 

Can you provide the error in the Winodws Event Viewer?  If you're not familiar with doing this, please use AppCrashView.  Just download, install, and run it.  It's way too easy to use.

 

Looking forward to hearing back from you.

 

 

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 I am aware that this has been raised before ......sorry, but I cannot find the fix! (if there is one)

 

I have been experiencing multiple CTDs. The Event Viewer shows the problem :

 

  Prepar3D.exe
      4.4.16.27077
      5bfdbb35
      Airbus_ECAMD2D.dll
      1.64.0.274
      5ca7a494
      c0000005
      000000000014de12
      21e4
      01d4f06ded0544ec
      H:\P3Dv4\Prepar3D.exe
      H:\P3Dv4\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\Airbus_ECAMD2D.dll
      922f0380-ef8c-4b52-8e11-1113130fcb6a
       
   
  1. I am using v 1.2.3.6 on Windows10

.

 

I was thinking of doing a fresh download from my Instant Downloads, but I note that is still v 1.2.3.0. After downloading that version and running the Updater, would that result in v1.2.3.6?

 

Many thanks in advance for any advice.

 

 

 

       
       
       
       
       
       
       
       
       
       
       
       
       
       

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Many thanks Mathijs....

 

So just to confirm ...... if I download and install a new v.1.2.3.0..... and then run the updater, I will end up with  new install at v 1.2.3.6?

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11 hours ago, DaveCT2003 said:

The good news is... this is not our software causing this, but we're still trying to help you.

 

Have you tried flying from a completely different airport?

 

Can you provide the error in the Winodws Event Viewer?  If you're not familiar with doing this, please use AppCrashView.  Just download, install, and run it.  It's way too easy to use.

 

Looking forward to hearing back from you.

 

 
   
  Prepar3D.exe
      4.4.16.27077
      5bfdbb35
      ucrtbase.dll
      10.0.17763.404
      490b0aeb
      c0000409
      000000000006d428
      964
      01d4f09a88eddba5
      E:\Prepar3D v4\Prepar3D.exe
      C:\Windows\System32\ucrtbase.dll
      8d884d2c-0a77-46c6-a470-e10a92b2b662
 

 

Thanks for your support.

       

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ucrtbase errors are almost always caused by issues with runtime files. There are hundreds of pages about it in the net, many with very good suggestions.

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5 hours ago, gasparr said:
 
   
  Prepar3D.exe
      4.4.16.27077
      5bfdbb35
      ucrtbase.dll
      10.0.17763.404
      490b0aeb
      c0000409
      000000000006d428
      964
      01d4f09a88eddba5
      E:\Prepar3D v4\Prepar3D.exe
      C:\Windows\System32\ucrtbase.dll
      8d884d2c-0a77-46c6-a470-e10a92b2b662
 

 

Thanks for your support.

       

 

I agree with Mathijs, the most likely cause is your C++ Redistributable Packages.   You might try using the Dot Net Repair Tool to see if that helps. If not,  you'll need to uninstall and reinstall each of your C++ Redistributable Packages.

 

I hope this helps!

 

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4 hours ago, klisura said:

 

Indeed, if you look further you will find a few hundred posts on this error, but it has to be in context of what the user is experiencing. In this case it is likely the C++ Redistributables and even if thats not the case it is the logical place to start.

 

Best wishes!

 

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