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wildeboer

crj causes shutdown p3d4

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from fsx switched to p3d4 academic installed the crj with the p3d4 /64bit installer.

all other re-installed ac works ( caranedo and mjc dash) but the crj causes after loading error and closes p3d4

 

regards

wil

 

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Please be so kinf and post a detailed error message. If you dont get an error message after the crash, check the Windows EVentviewer for an entry at the time of the crash.

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I'm not sure but this windows error message shows up, right after i choose the crj to show up.

I start p3d4 launch the standard startup and then choose the crj.

it makes no difference if i choose a different airport first.

 

a first window saying: p3d4 exe has stopped working looking for a solution.

then when I press debug.

An unhandled win32 exception occurred in prepar3d exe (6592)

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Log Name:      Application
Source:        Application Error
Date:          4-2-2019 16:55:35
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      wil-PC
Description:
Faulting application name: Prepar3D.exe, version: 4.4.16.27077, time stamp: 0x5bfdbb35
Faulting module name: KERNELBASE.dll, version: 6.1.7601.24335, time stamp: 0x5c268157
Exception code: 0xc0020001
Fault offset: 0x000000000000bded
Faulting process id: 0x19c0
Faulting application start time: 0x01d4bca11e9e4bab
Faulting application path: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 4e5a74bd-2895-11e9-a203-6c626d3a0176
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-02-04T15:55:35.000000000Z" />
    <EventRecordID>187906</EventRecordID>
    <Channel>Application</Channel>
    <Computer>wil-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>4.4.16.27077</Data>
    <Data>5bfdbb35</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.24335</Data>
    <Data>5c268157</Data>
    <Data>c0020001</Data>
    <Data>000000000000bded</Data>
    <Data>19c0</Data>
    <Data>01d4bca11e9e4bab</Data>
    <Data>D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>4e5a74bd-2895-11e9-a203-6c626d3a0176</Data>
  </EventData>
</Event>

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according to aerosoft launcher 1.2.3.0 with w7 ultimate 64 bit version 6.1.7601

before on fsx crj did well . 

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I never changed to w10 just because fsx . Is p3d4 running on w10 better ????

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Kernelbase errors are mostly related to a unstable hardware or a broken Windows installation. When you use Goggle search you may finf several cuases, like over clocking, bad drivers etc. In very very rare cases it is caused by an applicataion. But people tend to blame the appication where the error happens, while in fact it is only uncovering a problem with the system environment.

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4 minutes ago, wildeboer said:

I never changed to w10 just because fsx . Is p3d4 running on w10 better ????

There is definitely no reason not to use Windows 10 (Pro version). It is much more stable then Win7.

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it was not my intention to blame the application. but more that all the other applications work great.

Maybe you can help me with witch terms I should google.

and there is 1 big difference with fsx i had payware fsuipc and now with p3d4 free fsuipc

is there a possibility that not all the fsx settings removed by the uninstaller???

in advance

thx for the help

wil

 

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The error code 0xc0020001 means "The string binding is invalid". String binding is something that can't happen in an unmanaged C++ DLL (like the CRJ uses). I won't deny that there still might be some relation between the problem and the CRJ, but it's impossible to say where and how. It can't be something that generally happens or much more people would have the issue. Right now, I'm really at a loss.

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Even more strange is and maybe it helps that I had a 1month period  forp3d4 and than the crj starts normal.

It just occur when i changed to the academic version.

Althougt ( I think) nothing changed because you only change the p3d4 client

would it be a solution to reinstall the crj but not before the evrything from previous crj is gone.

if so where andwhat i have to delete to make a whole new fresh instal

thx for the help

wil

 

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Just run the uninstaller for the CRJ. It will remove everything that is part of the product.

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sadly it didn't work.

I think to upgrade to w10.maybe it solves the error.

I try`d a windows application to solve the error.but after that p3d4 scenery loader won`t start.

so i hat to restore.

so if it is possible to upgrade to w10 without reinstall all programs i go for it

                      

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I think the problem is more complex. From testing and the feedback we get here, we know that the CRJ works in Windows 7, 8, 8.1 and 10 (up to 1809), so you can exclude Windows itself as the reason. If you have a clean P3D v4.4 (not upgraded from an earlier version!!!), it should work out of the box without anything else done.

 

The most plausible cause is that something's broken in the P3D4 configuration. Did you try to rename your prepar3d.cfg file and let P3D4 create a new one?

 

 

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no i did not becauce after contacting LM for the change to academic , the say you have only to deinstal the client and instal the academic client.

where iis the cfg file located??? in p3d4????

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is it located in appdata/roaming / lockheed martin/prepar3d cfg

 

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ok i backup cfg in app data/roaming/LM f give it a new try tomorrow to install the crj. report back

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😀😀😂 And yes there she is .The beautiful crj.

I did two things  I disabled microsoft essential and as yoiu mentioned I backup the pd34 cfg  file .

Lets pd34 making a new one after a restart.

installed the crj

restart

use the CRJ cfg tool

start up p3d4

and voila

 

kind regards and many thx for your patience it is finally successful.

 

wil de boer

 

 

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Glad you got it working.

 

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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