Deniz Sarper 5 Posted January 26, 2019 Share Posted January 26, 2019 Hey Guys i get the following error it's from my system the error log and it happens since -3 weeks that when i make some input to my FMS the Airbus seems to stop working and P3D crashes from it. Hope some one is getting also this problem and maybe someone can help me Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.4.16.27077, Zeitstempel: 0x5bfdbb35 Name des fehlerhaften Moduls: FMGS.dll, Version: 2.64.0.76, Zeitstempel: 0x5c21ef18 Ausnahmecode: 0xc0000005 Fehleroffset: 0x00000000000ae7a1 ID des fehlerhaften Prozesses: 0x2ecc Startzeit der fehlerhaften Anwendung: 0x01d4b5a7add4b364 Pfad der fehlerhaften Anwendung: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Pfad des fehlerhaften Moduls: D:\Lockheed Martin\Prepar3D v4\Ecosystem\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\FMGS.dll Berichtskennung: 3780581c-7a74-499d-9f1d-4cca854c3f0b Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Regards Deniz Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted January 27, 2019 Share Posted January 27, 2019 Hello Deniz, We're very sorry to hear that you're having this issue. For us to help you, I need to get some additional information from you. 1. Would you please provide the specific aircraft you've experienced this same issue with? Example 1: A321 CFM. Example 2: A320 IAE. 2. Which version of the Airbus were you running when you experienced the issue noted above? Example 1: 1.0.0.1. Example 2: 1.2.0.1. Example 3: 1.2.2.1, etc. You can find the version number by running the ASUpdater (run "As Admin") or by opening the file named "Product", for which the default location is: Documents\Aerosoft\Aerosoft A320-A321 Professional folder. (Do not save this file when closing). Some other things to check: a. When you installed the Airbus Pro, did you first disable your computer security and then run the installer "As Admin"? b. Did you run the Configurator "As Admin" and ensure all the Configuration settings were correct? Looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Deniz Sarper 5 Posted January 28, 2019 Author Share Posted January 28, 2019 Hey Dave , its the A319 CFm The Version is 1.2.2.1 stabel when i installed i switched of the antivirus software that i use and i made every settings as admin hope this is helps you and i can reproduce the scenario because yesterday in the morning i got the same error again with the same plane. i don't know if the fmgs needs to look in other folder and maybe need special permission but it could be one of the reasons i think?? Regards for your help Deniz Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 28, 2019 Deputy Sheriffs Share Posted January 28, 2019 Deniz, I strongly suggest to cpompletely uninstall the Airbus and install it outside P3D. Create a folder like d:\P3D-Addon and point the installer for the Airbus to this folder. You should use this folder for any addon that supports the new installation methode that was introduced by LM with P3Dv4. When you install the Airbus into this folder you will end up like this: D:\P3D-Addon\Aerosoft A318-A319 Professional The other folders under ..user\your_name\my documents\Aersoft will still remain, as they are generic folder used by all Airbus variants Link to comment Share on other sites More sharing options...
Deniz Sarper 5 Posted January 28, 2019 Author Share Posted January 28, 2019 ok this is what i not tried so i will check that and will test this give me 1-2 days to test and maybe the problem is solved with this or i can reproduce the same error and i will share the log of that. Thanks for this help mopperle Regards Deniz Link to comment Share on other sites More sharing options...
Deniz Sarper 5 Posted January 31, 2019 Author Share Posted January 31, 2019 So i made the recommeded changes and i installed also the new update so Let's see it in the next few days when i fly longer routes like 3,5-5 hours and test the plane completely. then i will report gain from my side how it works now yesterday i had already a quick look but not enough time to test it. After some hours i will report my test results to you.. regards Deniz Link to comment Share on other sites More sharing options...
Senchay 7 Posted February 14, 2019 Share Posted February 14, 2019 Same here. 4.4, AS320 CFM, Win 1809, RTX2080, i7700K Running as admin, installed patch over Manager. (Latest Experimental update 1.2.3.1 Flightplan EPAM1L EPAMA UN733 PRADO PRAD1J Holding was on the last WP before going to ILS. Was cruising, then i wanted to enter a holding near LEMD and the sim crashed same moment as i pressed Hold. Latest Navigraph AIRAC. Name der fehlerhaften Anwendung: PREPAR3D.EXE, Version: 4.4.16.27077, Zeitstempel: 0x5bfdbb35 Name des fehlerhaften Moduls: FMGS.dll, Version: 2.64.0.94, Zeitstempel: 0x5c5dbc2a Ausnahmecode: 0xc0000005 Fehleroffset: 0x000000000004e682 ID des fehlerhaften Prozesses: 0x2080 Startzeit der fehlerhaften Anwendung: 0x01d4c4a8316a6c2e Pfad der fehlerhaften Anwendung: E:\P3D\PREPAR3D.EXE Pfad des fehlerhaften Moduls: E:\P3D\Ecosystem\Aerosoft\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\DLLs\FMGS.dll Berichtskennung: c2aa406f-7213-4e75-9ba9-d6de14cd7cfc Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Anwendung: PREPAR3D.EXE Frameworkversion: v4.0.30319 Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet. Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 00007FFD9BD9E682 Link to comment Share on other sites More sharing options...
Axis3600 6 Posted February 15, 2019 Share Posted February 15, 2019 I confirm I also have this concern I think that if I press HOLD on a point which is in front of me it's ok but let's imagine I pass the point XXX that it finds behind me and that if I click at this moment the XXX then HOLD I have the same error message FMGS.DLL and I can reproduce it every time ... Link to comment Share on other sites More sharing options...
Axis3600 6 Posted February 15, 2019 Share Posted February 15, 2019 Please login to view this video. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 16, 2019 Aerosoft Share Posted February 16, 2019 Is there anything in the Windows error log? Deniz, can you confirm you do not see this anymore? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted February 17, 2019 Deputy Sheriffs Share Posted February 17, 2019 On 2/14/2019 at 11:31 PM, Senchay said: Anwendung: PREPAR3D.EXE Frameworkversion: v4.0.30319 Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet. Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 00007FFD9BD9E682 This might be related to a broken .NET Framework. Update/reinstall the latest version of Microsoft .NET. This little tool will help you:https://www.microsoft.com/en-us/download/details.aspx?id=30135 Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted February 21, 2019 Deputy Sheriffs Share Posted February 21, 2019 On 2/15/2019 at 10:18 PM, Axis3600 said: I confirm I also have this concern I think that if I press HOLD on a point which is in front of me it's ok but let's imagine I pass the point XXX that it finds behind me and that if I click at this moment the XXX then HOLD I have the same error message FMGS.DLL and I can reproduce it every time ... Thanks for the report. We hope this issue is fixed on the next update. Link to comment Share on other sites More sharing options...
Senchay 7 Posted February 24, 2019 Share Posted February 24, 2019 On 17.2.2019 at 10:54, mopperle sagte: This might be related to a broken .NET Framework. Update/reinstall the latest version of Microsoft .NET. This little tool will help you:https://www.microsoft.com/en-us/download/details.aspx?id=30135 That tool didnt found any errors. It reregisters the installer service, thats all. Also other .Net ++ libs seem to all be fine, either they do nothing on a repair or they say "everything already up to date". Besides that i code in VisualStudio and didnt found a problem so far. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 25, 2019 Aerosoft Share Posted February 25, 2019 As Jouka said, this is an issue we believe we made progress on. Link to comment Share on other sites More sharing options...
f-ger_cmd 6 Posted March 29, 2019 Share Posted March 29, 2019 Hi Mathijs, when trying to close MCDU overlay with Shift 3, p3d v4.4 crashed, Event log as follows: Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.4.16.27077, Zeitstempel: 0x5bfdbb35 Name des fehlerhaften Moduls: FMGS.dll, Version: 2.64.0.86, Zeitstempel: 0x5c4acc32 Ausnahmecode: 0xc0000005 Fehleroffset: 0x00000000000b0981 ID des fehlerhaften Prozesses: 0x1904 Startzeit der fehlerhaften Anwendung: 0x01d4e60e8562d6f0 Pfad der fehlerhaften Anwendung: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Pfad des fehlerhaften Moduls: D:\AeroSoft\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\DLLs\FMGS.dll Berichtskennung: c1095037-b8d8-4736-b4f9-5ccdb066f7ef Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Details: - System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2019-03-29T11:22:18.710740100Z EventRecordID 2594 Channel Application Computer CMD-Cooler-Master Security - EventData Prepar3D.exe 4.4.16.27077 5bfdbb35 FMGS.dll 2.64.0.86 5c4acc32 c0000005 00000000000b0981 1904 01d4e60e8562d6f0 D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe D:\AeroSoft\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\DLLs\FMGS.dll c1095037-b8d8-4736-b4f9-5ccdb066f7ef any idea what to do? cmd Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2019 Aerosoft Share Posted March 29, 2019 Version 1.2.3.2? Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted March 29, 2019 Share Posted March 29, 2019 Does this occur when using the click spot instead of using the keybosrd? There is an ussue with P3D and using keys to open, close or change 2D popup windows. Link to comment Share on other sites More sharing options...
f-ger_cmd 6 Posted March 30, 2019 Share Posted March 30, 2019 Version 1.2.3.0 according to updater, no new version available and yes, I used the shift 3 button to close overlay .. what else shoudl I do? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted March 30, 2019 Deputy Sheriffs Share Posted March 30, 2019 You should at least activate the experimental updates in the ASUpdater and install 1.2.3.2 Link to comment Share on other sites More sharing options...
f-ger_cmd 6 Posted April 1, 2019 Share Posted April 1, 2019 will do now, thanks and report back on errors or not cmd Link to comment Share on other sites More sharing options...
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