Recently we have seen a lot of codes used to unlock our products being offered for discounted prices. Almost all of them are bought using stolen credit cards. These codes will all be blocked by our systems and you will have to try to get your money back from the seller, we are unable to assist in these matters. Do be very careful when you see a deal that is almost too good to be true, it probably is too good to be true.

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Der Aerosoft Server ist zur Zeit nicht erreichbar. Bitte stellen Sie sicher, das Sie über eine aktive Internetverbindung verfügen.
Danke!!

The Aerosoft server is currently not available. Please check your internet settings. Thank you.

Tolle Antwort vom Suport:

"I do not see any problem with the servers at this moment sit, all 9 are up and running. probably some connection between you and our Amazon servers that is locked. I suggest to try again in an hour."

und was nun!

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Please forgive me for writing in English, as I do not speak German but I wanted to get you some assistance.

 

Would you please try a different web browser and see if you are then able to download from our servers?  If this works, then you simply need to clear the cache of your primary web browser.  I prefer using Firefox as a web browser.

 

Best wishes!

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Alle Downloads laufen über AWS (Amazon Web Services). Das sind Server mit einer extrem hohen Verfügbarkeit.

Wenn derartige Downloadprobleme auftreten hat das in der Regel 2 Ursachen:

- Etwas auf dem Rechner des Anwenders blockiert die Verbindung

- es gibt ein Verbindungsproblem auf dem Weg vom PC des Anwenders zum Server gibt.

Auf beides hat Aerosoft keinen Einfluss. Daher auch die Aussage vom Support, dass alle 9 Server verfügbar sind.

Lösungsmöglichkeiten:

- Warten wie vom Support empfohlen; vor einem erneuten Versuch aber vorher den Cache des Browsers löschen

- einen anderen Browser ausprobieren

- ev. den Router neu starten, damit er sich einen anderen Weg ins Internet sucht

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