ampharoah 0 Posted January 16, 2019 Share Posted January 16, 2019 Hello Trying to update the CRJ to CRJ Service Pack 1a Aerosoft Updater does not display this item when I run it, to enable me to download it as instructed "Please use the Aerosoft Updater to get the update" Please advise? Thanks in anticipation Andrew Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted January 16, 2019 Deputy Sheriffs Share Posted January 16, 2019 Please post a screenshot of your updater window. Link to comment Share on other sites More sharing options...
ampharoah 0 Posted January 16, 2019 Author Share Posted January 16, 2019 Hi Tom Please see the updater v1.2.2.0 attached. I have a lot of Aerosoft products for P3D, airports and aircraft, but only Cologne Bonn Prof shows under Installed Products on startup of the Updater? Andrew Please login to display this image. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted January 16, 2019 Developer Share Posted January 16, 2019 Do you have a file called "<My Documents>\Aerosoft\ASUpdater\Products\crj700900x_p3d4.xml"? If yes, please post it here. Link to comment Share on other sites More sharing options...
ampharoah 0 Posted January 16, 2019 Author Share Posted January 16, 2019 Hello Hans, No. In that folder i only have: as_cologne-bonn_prof.xml Andrew Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted January 16, 2019 Developer Share Posted January 16, 2019 Do you have a second documents folder on OneDrive? It's possible that it ended up there. Link to comment Share on other sites More sharing options...
ampharoah 0 Posted January 17, 2019 Author Share Posted January 17, 2019 Hello Hans, No. In the OneDrive folder it is not in the Documents folder, which is in fact empty. Andrew Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted January 17, 2019 Developer Share Posted January 17, 2019 OK. I really don't know why the installer did not create the file then. This happened about a dozen times across all products that use the updater but we couldn't yet find out why. Anyway, there's a new installer in your shop account which is already SP1a (v1.2.3). Please try that one and let me know if the file is created this time. Link to comment Share on other sites More sharing options...
ampharoah 0 Posted January 17, 2019 Author Share Posted January 17, 2019 Ok, Downloading it now. Will report back Thanks for your support Andrew Link to comment Share on other sites More sharing options...
ampharoah 0 Posted January 17, 2019 Author Share Posted January 17, 2019 Hans, Having downloaded and re-installed, the CRJ now appears in the Updater list Should all my other Aerosoft purchases be shown here too? Alta Aspen Barcelona Berlin Mallorca Madeira atc atc etc . Andrew Please login to display this image. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted January 17, 2019 Developer Share Posted January 17, 2019 No, none of these should show. Products will be supported step by step as they're updated to new versions. Link to comment Share on other sites More sharing options...
ampharoah 0 Posted January 17, 2019 Author Share Posted January 17, 2019 ok Thanks Andrew Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted January 17, 2019 Developer Share Posted January 17, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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