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Both CRJ and A32X CTD few seconds after load


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I am using P3D 4.4.  Both aircraft have been fully updated using the updater tool.

Here is the event log of the errors I get for both. This only happens on my two Aerosoft aircraft, no others.....

 

Faulting application name: Prepar3D.exe, version: 4.4.16.27077, time stamp: 0x5bfdbb35
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19178, time stamp: 0x5bc006fd
Exception code: 0xc06d007e
Fault offset: 0x0000000000008e6c
Faulting process id: 0x1f80
Faulting application start time: 0x01d4a53dc2ffb18c
Faulting application path: C:\Games\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ab734ba1-1131-11e9-8425-e03f497bb519
Faulting package full name: 
Faulting package-relative application ID: 

 

Thanks for your assistance,   Brian

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  • Deputy Sheriffs

The KERNELBASE.dll is the gateway for all Windows applications to low level Windows system functionality or hardware like the graphics board.

 

Crashes in this file are in most cases caused by either faulty hardware of faulty hardware drivers. 

 

The step I would therefore suggest first is to get all drivers for your hardware up to date, especially the one for our graphics board.

 

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