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lukejw20

Aerosoft CRJ download forbidden

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Hello. I bought the Aerosoft CRJ about a week ago and since then every time I try to download it gets forbidden. And just yesterday, the entire thing downloaded and then it got forbidden by the server. This only happens with Aerosoft, so I don't think its my laptop. Yes I have restarted my laptop and yes I have restarted my browser. Any fix to this?

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At what point is it being forbidden (example: After the download begins? During the download? Before the download actually starts?)?

 

Are you sure it's our store server forbidding the file?  Our server doesn't forbid downloads.

 

Could it be your computer security quarantining the file?

 

Have you tried clearing your Browser cache or tried using a different web browser?

 

 

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Please post a screenshot of the error. Do you use any downloadmanager?

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It is forbidden during the download. I'm sure it's your server. I'll try using a different browser and clearing the cache.

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Please...

 

10 hours ago, mopperle said:

Please post a screenshot of the error.

 

That really helps to evaluate your problem. 

 

  • Upvote 1

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16 hours ago, lukejw20 said:

Screenshot (8).png

 

It appears that you purchased the Airbus from Amazon, not from Aerosoft. As such, you need to contact the place you purchased the product from, in this case Amazon.

 

Best wishes.

 

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I got the download link from the instant downloads page on the Aerosoft website.

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Seriously. I know I bought it from your website. Why does it keep getting forbidden? Can I get a refund?

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11 minutes ago, lukejw20 said:

Seriously. I know I bought it from your website. Why does it keep getting forbidden? Can I get a refund?

 

Hi Luke - Chrome does that if you have the McAfee addon to it, sometimes. Have you tried Firefox?

 

Thx

A

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See my postings under Aerofly FS2 forum, trying to download Switzerland scenery - exactly the same problems and I don't seem to be getting anywhere.

 

Nigel

Vancouver

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3 hours ago, adidanuleasa said:

 

Hi Luke - Chrome does that if you have the McAfee addon to it, sometimes. Have you tried Firefox?

 

Thx

A

Thanks. I'll try a different browser come Saturday. I'll let you know how it goes.

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On 1/2/2019 at 6:58 PM, adidanuleasa said:

 

Hi Luke - Chrome does that if you have the McAfee addon to it, sometimes. Have you tried Firefox?

 

Thx

A

I tried firefox and it worked. Thank you

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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