lukejw20 9 Posted December 31, 2018 Share Posted December 31, 2018 Hello. I bought the Aerosoft CRJ about a week ago and since then every time I try to download it gets forbidden. And just yesterday, the entire thing downloaded and then it got forbidden by the server. This only happens with Aerosoft, so I don't think its my laptop. Yes I have restarted my laptop and yes I have restarted my browser. Any fix to this? Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted January 1, 2019 Share Posted January 1, 2019 At what point is it being forbidden (example: After the download begins? During the download? Before the download actually starts?)? Are you sure it's our store server forbidding the file? Our server doesn't forbid downloads. Could it be your computer security quarantining the file? Have you tried clearing your Browser cache or tried using a different web browser? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 1, 2019 Deputy Sheriffs Share Posted January 1, 2019 Please post a screenshot of the error. Do you use any downloadmanager? Link to comment Share on other sites More sharing options...
lukejw20 9 Posted January 1, 2019 Author Share Posted January 1, 2019 It is forbidden during the download. I'm sure it's your server. I'll try using a different browser and clearing the cache. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted January 1, 2019 Deputy Sheriffs Share Posted January 1, 2019 Please... 10 hours ago, mopperle said: Please post a screenshot of the error. That really helps to evaluate your problem. Link to comment Share on other sites More sharing options...
lukejw20 9 Posted January 1, 2019 Author Share Posted January 1, 2019 Please login to display this image. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted January 2, 2019 Share Posted January 2, 2019 16 hours ago, lukejw20 said: Please login to display this image. It appears that you purchased the Airbus from Amazon, not from Aerosoft. As such, you need to contact the place you purchased the product from, in this case Amazon. Best wishes. Link to comment Share on other sites More sharing options...
lukejw20 9 Posted January 2, 2019 Author Share Posted January 2, 2019 I purchased it from the Aerosoft website! I know I did! Link to comment Share on other sites More sharing options...
lukejw20 9 Posted January 2, 2019 Author Share Posted January 2, 2019 I got the download link from the instant downloads page on the Aerosoft website. Link to comment Share on other sites More sharing options...
lukejw20 9 Posted January 2, 2019 Author Share Posted January 2, 2019 Seriously. I know I bought it from your website. Why does it keep getting forbidden? Can I get a refund? Link to comment Share on other sites More sharing options...
adidanuleasa 1 Posted January 2, 2019 Share Posted January 2, 2019 11 minutes ago, lukejw20 said: Seriously. I know I bought it from your website. Why does it keep getting forbidden? Can I get a refund? Hi Luke - Chrome does that if you have the McAfee addon to it, sometimes. Have you tried Firefox? Thx A Link to comment Share on other sites More sharing options...
nigel grant 0 Posted January 3, 2019 Share Posted January 3, 2019 See my postings under Aerofly FS2 forum, trying to download Switzerland scenery - exactly the same problems and I don't seem to be getting anywhere. Nigel Vancouver Link to comment Share on other sites More sharing options...
lukejw20 9 Posted January 3, 2019 Author Share Posted January 3, 2019 3 hours ago, adidanuleasa said: Hi Luke - Chrome does that if you have the McAfee addon to it, sometimes. Have you tried Firefox? Thx A Thanks. I'll try a different browser come Saturday. I'll let you know how it goes. Link to comment Share on other sites More sharing options...
lukejw20 9 Posted January 5, 2019 Author Share Posted January 5, 2019 On 1/2/2019 at 6:58 PM, adidanuleasa said: Hi Luke - Chrome does that if you have the McAfee addon to it, sometimes. Have you tried Firefox? Thx A I tried firefox and it worked. Thank you Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted January 6, 2019 Share Posted January 6, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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