LuisVargas 0 Posted December 16, 2018 Share Posted December 16, 2018 The windows display for ASUpdater is shown and nothing happens. No progress bar. Here is the log taken from ASVersionInfo.exe Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0) Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Flight Simulator X - (Version Data: 10.0.60905.0) Microsoft Flight Simulator X: Acceleration - (Version Data: 10.0.61637.0) Microsoft Flight Simulator X: Acceleration SDK - (Version Data: 10.0.61637.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.59193.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215 - (Version Data: 14.0.24215.0) Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215 - (Version Data: 14.0.24215.0) Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215 - (Version Data: 14.0.24215.0) Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215 - (Version Data: 14.0.24215.0) Prepar3D v4 Content - (Version Data: 4.4.16.0) Prepar3D v4 Professional Plus Client - (Version Data: 4.4.16.0) Prepar3D v4 Scenery - (Version Data: 4.4.16.0) Prepar3D v4 SDK 4.3.29.25520 - (Version Data: 4.3.29.0) Prepar3D v4 SDK 4.4.16.27106 - (Version Data: 4.4.16.0) Please login to display this image. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 16, 2018 Author Share Posted December 16, 2018 I unistalled the ASUpdater and installed version 1160. Not running too. Is there a link to download a latest version for ASUpdater? Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 16, 2018 Author Share Posted December 16, 2018 I have installed again A320-A321 Professional (over actual installation) and ASUpater was also installed again. This time the ASUpdater progress bar shows a little initial movement and gets freezing. Please login to display this image. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 17, 2018 Author Share Posted December 17, 2018 This monday morning the ASUpdater (version 1.1.11.0) answered something. I hope it helps. Aerosoft A320-A321 Professional: The server version file could not be loaded!http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a320_a321_prof/asupdater.xml System.Net.WebException: Unable to connect to remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected component did not respond correctly after a period of time or the established connection failed because the connected host did not respond 78.47.8.81:80 in System.Net.Sockets.Socket.DoConnect (EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal (Boolean connectFailure, Socket s4, Socket s6, Socket & socket, IPAddress & address, ConnectSocketState state, IAsyncResult asyncResult, Exception & exception) --- End of internal exception stack trace --- in System.Net.HttpWebRequest.GetResponse () in System.Xml.XmlDownloadManager.GetNonFileStream (Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy) in System.Xml.XmlDownloadManager.GetStream (Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy) at System.Xml.XmlUrlResolver.GetEntity (Uri absoluteUri, String role, Type ofObjectToReturn) in System.Xml.XmlTextReaderImpl.OpenUrlDelegate (Object xmlResolver) at System.Threading.CompressedStack.runTryCode (Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup (TryCode code, CleanupCode, backoutCode, Object userData) in System.Threading.CompressedStack.Run (CompressedStack compressedStack, ContextCallback callback, Object state) in System.Xml.XmlTextReaderImpl.OpenUrl () at System.Xml.XmlTextReaderImpl.Read () in System.Xml.XmlLoader.Load (XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) in System.Xml.XmlDocument.Load (XmlReader reader) in System.Xml.XmlDocument.Load (String filename) in ASUpdater.MainWindow.GetProductList () *** This product will be ignored! *** Regular as well as experimental updates are available for installation Link to comment Share on other sites More sharing options...
Fabian Boulegue 403 Posted December 17, 2018 Share Posted December 17, 2018 Try re/install the latest runtimes... could already fix it https://www.sereby.org/site/All in One Runtimes Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 17, 2018 Deputy Sheriffs Share Posted December 17, 2018 Also, please make sure that the updater's internet access isn't blocked by any firewall or other security / anti virus software. Please disable all of that temporarily. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 17, 2018 Author Share Posted December 17, 2018 Hi Fabian and Tom. First of all, Tom I beg your pardon for my multiples posts. Second, I already did that, that is, disable firewall, antivirus and down UAC. Fabian, I applyed the app you suggest and run ASUpdater after that. Nothing working as before. Half-hour running and doing nothing as you can see at images (and time at lower right corner). Please login to display this image. Please login to display this image. Please login to display this image. I think the problem is not here in my side because I already have the same problem (see link bellow) and it was solved with a new installer of ASUpdater. Best regards. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 17, 2018 Author Share Posted December 17, 2018 Sorry I become a boring person and ask again, but would there be any possibility of having in our accounts the link to the full and current version of the ours purchased add-ons? My Airbus is still version 1.2.1.0 and I would like to try version 1.2.2.0. Please login to display this image. Link to comment Share on other sites More sharing options...
Fabian Boulegue 403 Posted December 17, 2018 Share Posted December 17, 2018 i did spoke to the dev and he is more then sure that still something like the firewall blocks the connection Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 17, 2018 Author Share Posted December 17, 2018 I have already made all the suggestions that have been given to me. If nothing else can be done, please close this post. I will wait for the future possibility of a complete download of the airbuses. Thanks. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 17, 2018 Deputy Sheriffs Share Posted December 17, 2018 8 hours ago, LuisVargas said: Sorry I become a boring person and ask again, but would there be any possibility of having in our accounts the link to the full and current version of the ours purchased add-ons? My Airbus is still version 1.2.1.0 and I would like to try version 1.2.2.0. Not every update that is provided via the updater will also be provided as a full new installer version. The idea behind the updater is to push updates quickly out without the need to build and test (in multiple environments) a complete new setup. After a few updates that are pushed through the updater a new setup will of course be build. Regarding your problem: as you are the only one reporting this problem I am also very sure the problem is somewhere on your machine respective within your environment. But at the moment I have no further idea what could cause it. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 17, 2018 Author Share Posted December 17, 2018 Thanks, Tom. I will take a look what I can do here. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 17, 2018 Author Share Posted December 17, 2018 Interesting. ASUpdater can not access the server because the connected host does not respond but entering directly through the browser, I can access the host. I already authorized ASUpdater through the firewall (two applications) and I did not have any results. I disabled Windows Defender and the firewall, and ASUpdater not work either. Something is preventing ASUpdater from connecting to the server because by hand I get it. I will keep trying. The server version file could not be loaded!http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a320_a321_prof/asupdater.xml Please login to display this image. A connection attempt failed because the connected component did not respondcorrectly after a period of time or the established connection failedbecause the connected host did not respond 78.47.8.81:80 Please login to display this image. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 18, 2018 Author Share Posted December 18, 2018 Good Morning. I uninstalled the A318/319/320/321 to do a new installation without firewall, antivirus, low UAC, etc. But as I being in despair I would like to try the following: Install the Airbuses on a PC from a friend, run ASUpdater and see if it does the upgrade to version 1.2.2.0. Then take a copy (backup) of all related files, uninstall everything from the friend's PC (of course!), go back home and install again the Airbuses on my PC, and copy the files from the backup overlaying the installed originals files. Any chance of thist working? By the way, is there a limited number of installations for Airbuses? I do not want to be harmed by this. Thanks. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted December 18, 2018 Developer Share Posted December 18, 2018 No, you can install it as often as you like. As for the updater: something is blocking your access to the AS server. The updater is using a simple http-Request to download the update, so it shouldn't be blocked by any firewall. I'm a bit out of ideas here. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 18, 2018 Author Share Posted December 18, 2018 The updater needs get some informations in my system about the installed versions, isn't? And the updater also needs to have update access to my system, isn't? I will take a look in the users permissions to access my files. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted December 18, 2018 Deputy Sheriffs Share Posted December 18, 2018 Try to run the ASUpdater as Administrator: right click on the file "ASUpdater.exe" and choose "Run as Administrator". Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 21, 2018 Author Share Posted December 21, 2018 On 12/18/2018 at 11:26 AM, LuisVargas said: The updater needs get some informations in my system about the installed versions, isn't? And the updater also needs to have update access to my system, isn't? I will take a look in the users permissions to access my files. The problem is with my files in my system. ASUpdater beginning to run after I did some things here. Could some developer tell me which folders (and files) ASUpdater was looking for when send the messages about folders not found? Please login to display this image. Link to comment Share on other sites More sharing options...
LuisVargas 0 Posted December 22, 2018 Author Share Posted December 22, 2018 Problem solved. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted December 22, 2018 Deputy Sheriffs Share Posted December 22, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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