cirurgiao 0 Posted December 7, 2018 Share Posted December 7, 2018 Hello. This will be my 1st use of ASUpdater. There is a post about it: Trouble is I never used 7.zip before (I have winzip).. Downloaded Madri update v1.1 with winzip and extracted it to ...\My Documents\Aerosoft\ASUpdater. It's there. Tried to run installer (as admin) but nothing happens. If trying to run ASUpdaterUpdater inside this folder there is a msg that should run ASUpdater. Can someone explain what I'm doing that is wrong? Tks Eduardo Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 The updater îs getting installed automatically on your system once you install the first add-on which can be updated by it. The download in that topic you had linked is just for people where for example an anti virus software messed up the updater installation. Just installing the updater from that topic without having any add-on installed that is supported by it will bring you nowhere. Also, you only run the ASUpdater.exe, nothing else. All this leaves me with one question for you: why do you want to install the updater manually? Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 Tks for answering. I don't want to install manually, Tom A320. I never used ASUpdater before so I need some clarification to understand how it works.. 1) Do I need 7.zip? As said I have winzip 2) ...Aerosoft\ASUpdater is there with a Products subfolder. 3) Extracted Mega Madri 1.1 with winzip to this folder and tried to run ASUpdater from desktop but nothing happens. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 1) No 2) You don't need to worry about that. The installer of an "updater supported add-on" will make sure everything is installed as it should 3) Please show a screenshot of the Updater window after you run it from the Windows start menu Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 Hi, Tom This is what I got while running ASUpdater either from desdktop or from Windows start. Nothing more and it just closes. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 Do you have Hamburg professional installed? Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 nope Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 Please show screenshots of the following two folders: C:\Users\YOU\Documents\Aerosoft\ASUpdater\ C:\Users\YOU\Documents\Aerosoft\ASUpdater\Products\ Also, please attach all .xml files you find in the second folder. If you don't want to do all that publicly you can also send everything by mail to support@aerosoft.com. Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 Here they are Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted December 7, 2018 Developer Share Posted December 7, 2018 The Madrid installer and the license agreements certainly don't belong into the Products folder (although that doesn't stop the Updater from working here). Can you download and run the attached ASVersionInfo and post the results here please? ASVersionInfo_103.7z Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 will do now Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 it's here ASVersionInfo_103.txt Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted December 7, 2018 Developer Share Posted December 7, 2018 Looks good. Everything's there (but it can't show if any files are broken). OK, let's try the madrid_prof.xml file from you ASUpdater\Products folder next. If that's corrupted, the Updater can get stuck while reading. Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 Do I need to do anything now? If so pls tell me what to do. Tks, Hans Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 Just post the "as_madrid_prof.xml" file from the "\Products" folder here. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted December 7, 2018 Developer Share Posted December 7, 2018 Please attach the madrid_prof.xml from C:\Users\YOU\Documents\Aerosoft\ASUpdater\Products\ here. This one: Please login to display this image. Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 as_madrid_prof.xml here Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 That file contains invalid information (actually it contains the content of the "asupdater.xml" from one folder above). Please do the following: uninstall your Madrid professional delete all files from the "\Products" folder (as they do not belong there!) install Madrid professional again Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 1) uninstall via Control Panel? 2) Install v1.0 or v1.1? Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted December 7, 2018 Developer Share Posted December 7, 2018 I only see 1.0.3 in my shop account. Install that and then try to update using the updater. Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 ok Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted December 7, 2018 Developer Share Posted December 7, 2018 Sorry, I mixed up two threads. It's of course Madrid 1.1.... 1.0.3 was Cologne-Bonn. Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 I'm going to install Madri v100 or do I install already v1.1? Link to comment Share on other sites More sharing options...
cirurgiao 0 Posted December 7, 2018 Author Share Posted December 7, 2018 Is it ok to install update 1.1 instead of v1.0? Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted December 7, 2018 Developer Share Posted December 7, 2018 Of course. Always install the newest version. Link to comment Share on other sites More sharing options...
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