rallerm 0 Posted December 6, 2018 Share Posted December 6, 2018 As the tittle says, I'm missing the Aerosoft folder which should be in my Documents folder. I got this error after following this topic on how to remove it completely My question is how do I get \User\Documents\Aerosoft\ back? (Also the name of the installer I used is ''AS_AIRBUS-A320-A321_FSX-P3DV2-P3DV3-FSXSTEAM_V131a'' ) Someone for the love of god help me Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 6, 2018 Deputy Sheriffs Share Posted December 6, 2018 Reinstalling the bus will bring that folder back. If you have a recent backup of your machine you should also be able to restore it from there. Link to comment Share on other sites More sharing options...
rallerm 0 Posted December 6, 2018 Author Share Posted December 6, 2018 I just reinstalled it and it's still not there Link to comment Share on other sites More sharing options...
rallerm 0 Posted December 7, 2018 Author Share Posted December 7, 2018 On 12/6/2018 at 6:53 AM, Tom A320 said: Reinstalling the bus will bring that folder back. If you have a recent backup of your machine you should also be able to restore it from there. I tried reinstalling the bus, and the folder is still not there. I don't have a recent backup of my machine. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 Please post a screenshot of your Windows explorer showing the content of your Documents folder. Link to comment Share on other sites More sharing options...
rallerm 0 Posted December 7, 2018 Author Share Posted December 7, 2018 1 minute ago, Tom A320 said: Please post a screenshot of your Windows explorer showing the content of your Documents folder. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 7, 2018 Deputy Sheriffs Share Posted December 7, 2018 Have you been logged in into your windows with another account than your standard one, while installing the Airbus? Please re-install the bus again following these steps from your standard windows user account: 1) remove the product using the Windows Software control panel (do not manually delete the program files)2) do a disk check (right click on the drive, select properties, select tools, select check now)3) reboot your computer4) disable the anti-virus software temporarily5) install the product as administrator (right click the installer EXE file, then "run as administrator")6) enable the anti-virus software7) defragment your disk (NOT if you are using a SSD) Link to comment Share on other sites More sharing options...
rallerm 0 Posted December 8, 2018 Author Share Posted December 8, 2018 Thanks for your help, but I ended up reinstalling windows because I found out that the ACARS system of my virtual airlines also had issues locating my documents folder It's fully working again! :) Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 8, 2018 Deputy Sheriffs Share Posted December 8, 2018 Glad to read that Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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