kevinjtro 0 Posted December 2, 2018 Share Posted December 2, 2018 I had purchased something in the aerosoft store and when I click the link to download the product, my browser says site cannot be reached. I have restarted my computer, cleared up any cookies and logged out/in of my aerosoft account. However, I am still having a problem downloading products. I also tried to download any previous orders in my account to no avail. Link to comment Share on other sites More sharing options...
Patrick1246 352 Posted December 2, 2018 Share Posted December 2, 2018 Same issue for me, I'm sure Aerosoft will fix is asap. Link to comment Share on other sites More sharing options...
kevinjtro 0 Posted December 2, 2018 Author Share Posted December 2, 2018 4 minutes ago, Patrick1246 said: Same issue for me, I'm sure Aerosoft will fix is asap. Thanks, good to know I am not the only one. Link to comment Share on other sites More sharing options...
aedui 0 Posted December 2, 2018 Share Posted December 2, 2018 +1 9 hours later... Link to comment Share on other sites More sharing options...
Root Admin A. Muegge 57 Posted December 2, 2018 Root Admin Share Posted December 2, 2018 Currently (since sunday morning) there is a problem in the data center of our download servers. For this reason, no downloads from the Aerosoft-Shop customer account possible. We ask for your understanding. Link to comment Share on other sites More sharing options...
DrKartoffelsalat 0 Posted December 2, 2018 Share Posted December 2, 2018 Is there any way to get an ETA on when you figured it out? As i really wanna Update my NavData but can't download the NavDataPro Installer. Also i find it kinda disappointing that you only find out after you purchase as there is no warning on the purchase page. Best regards Link to comment Share on other sites More sharing options...
kevinjtro 0 Posted December 2, 2018 Author Share Posted December 2, 2018 Looks to be working now! Thank you! Link to comment Share on other sites More sharing options...
DrKartoffelsalat 0 Posted December 2, 2018 Share Posted December 2, 2018 Thanks Aerosoft for fixing it even on a sunday evening! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team 51558 Posted December 3, 2018 Aerosoft Share Posted December 3, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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