Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Christopher Low

Gibraltar X upgrade

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I have just purchased P3D v4, and I would like to upgrade my London Heathrow Xtended and Gibraltar X products to the Professional versions. I have entered my key code for Heathrow at the checkout, and this has successfully deducted 80% of the cost. However, I am unable to find a key code for Gibraltar (it is nowhere to be seen on my order). Can someone please let me know where I can find the key code for this product, so that I can claim the upgrade discount?

 

EDIT: My serial number does not work, even though it shows "enter voucher code/serial number" on the checkout page.....

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In the past, it's been noted this is a shop software limitation, not an Aerosoft policy. The shop software isn't an Aerosoft product (since it doesn't fly/ride rails/drive on roads/farm, etc.:D).

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